JESSICA SANTANA | Page 20

Thank you for the service. I was pleased with the service I received that day. Thank you I was pleased with the service I received that day. Thank you More

by refsun5555 Verified Customer Verified Customer

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They are very attentive on your service request . Keep up the good work. It’s 10 star Keep up the good work. It’s 10 star More

by MCVALINEA121 Verified Customer Verified Customer

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first, They did not give me the correct address for the service department. Second, they didn't give me any estimated time to finish the service. I have to wait for 5 hours. I kept asking one of the front service department. Second, they didn't give me any estimated time to finish the service. I have to wait for 5 hours. I kept asking one of the front desk ladies in the service department if I got a loaner car since I was waiting too long, but they ignored me and looked down on me. and give me an attitude. It was a really bad experience with them. More

by qhals3737 Verified Customer Verified Customer

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I had an emergency need, and Jessica in Customer Care got me in right away, and the problem was solved within a couple of hours. Thanks, Jessica! me in right away, and the problem was solved within a couple of hours. Thanks, Jessica! More

by JRFMFT Verified Customer Verified Customer

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The service was excellent. There is nothing to complain about. Thanks to supervisor Jessica Santana. There is nothing to complain about. Thanks to supervisor Jessica Santana. More

by GRJAIN Verified Customer Verified Customer

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My service and experiences with the service is ok jessica help me what my car needed but the wait time is longer than i though jessica help me what my car needed but the wait time is longer than i though More

by snakeye1276 Verified Customer Verified Customer

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My service on Friday was appreciated, Ed and his team were professional and informative. Thank you! My Santa Fe is a great truck and Star treats me well, from Zac, Simon, Ed and the entire Stars team!!! were professional and informative. Thank you! My Santa Fe is a great truck and Star treats me well, from Zac, Simon, Ed and the entire Stars team!!! Thank you, Matthew D. More

by LMD68PL Verified Customer Verified Customer

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The wait time is ridiculously excessive even with an early morning appointment. No complaints overall with the actual service. Very courteous staff. early morning appointment. No complaints overall with the actual service. Very courteous staff. More

by skcm0905 Verified Customer Verified Customer

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too busy, too noisy, and need long time to make reservation. but people are great. reservation. but people are great. More

by newjoseph1018 Verified Customer Verified Customer

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I hope the powers that be are aware of how hard Jessica works. The day showed up for my appointment, there were several people out and she wore many hats that day. She didn’t skip a beat! My experience th works. The day showed up for my appointment, there were several people out and she wore many hats that day. She didn’t skip a beat! My experience that day was seamless and I didn’t have to wait longer because of it. I hope this company shows her how much she’s appreciated. More

by AILOPEZ Verified Customer Verified Customer

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