JESSICA SANTANA
JESSICA SANTANA at Star Hyundai

JESSICA SANTANA

SERVICE ADVISOR

Star Hyundai

201-16 Northern Blvd
Bayside, NY 11361

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4.6
845 Reviews

Dealership Experience

7 yrs, 3 mos

Industry Experience

11 yrs

Languages Spoken

English English

4.6

845 Reviews

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845 Reviews of JESSICA SANTANA

December 04, 2025

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Employee Rating

Did not properly check tire pressure during rotation and oil change, even though it was low. This caused confusion and forced me to return the next day, wasting my time. More

by nish1337
Service Price Transparency
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Recommend Dealer
No

December 01, 2025

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Run down, smelly, hands down the worse service center I've visited. It made me rethink leasing a Genesis next year. The "service advisor"was actively chatting on whatsapp whille completing the intake fo More

by Miguel
Service Price Transparency
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Recommend Dealer
No

November 21, 2025

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Jesica's customer service was outstanding. Their service team completed the required 1st service visit very fast. More

by KEVIN.MOS42
Service Price Transparency
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Recommend Dealer
Yes

November 20, 2025

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Was done in less than 2 hours. Jessica was very helpful. Prior to coming here, I had read their reviews and it made me very nervous and hesitant. It turned out ok. More

by VM
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Recommend Dealer
Yes

November 20, 2025

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A++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++++ Jessica was excellent eloquent explaining what needed to be done. She did a great job!! More

by Avi Golden
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Recommend Dealer
Yes

November 19, 2025

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Jessica was excellent eloquent explaining what needed to be done. She did a great job!! More

by RPEREDO
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Recommend Dealer
Yes

November 17, 2025

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Excellent service, thank you. Jessica Santana does an excellent job and is very much appreciated. More

by ZEVFELD
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Recommend Dealer
Yes

November 13, 2025

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Very disappointing service. Would not use this garage if I had to pay for the oil change. More

by listendj
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Recommend Dealer
No

November 13, 2025

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I was treated courteously, did not have to wait too long and the problem was taken care of. More

by nanalovesu07
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Recommend Dealer
Yes

November 13, 2025

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I found the service facility very easy to work with and the customer representative extremely pleasant, an asset to your company. More

by HCG38
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Recommend Dealer
Yes
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