JESSICA SANTANA

Add add add Much too long for an oil change if I had an appointment appointment More

by BERKOWITZ625 Verified Customer Verified Customer

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Phillip and his team are awesome. While the showroom may not be the fanciest the product and service you receive is what really matters. And Phillip knows how to make you feel heard a While the showroom may not be the fanciest the product and service you receive is what really matters. And Phillip knows how to make you feel heard and appreciated. More

by ESTANISZEWSKI Verified Customer Verified Customer

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I love the service bayside genesis service gives, this is my fourth car from Hyundai and been in many service center in New York City. my fourth car from Hyundai and been in many service center in New York City. More

by llhundupl Verified Customer Verified Customer

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Service was terrible. Guy manager was the worse. They made scratch on my dash board and glove box. Jessica other manager she is the only one seemed to care. She listen Guy manager was the worse. They made scratch on my dash board and glove box. Jessica other manager she is the only one seemed to care. She listens to the clients but others don’t. When I asked the questions the guy I think he is the general manager he wasn’t even pay attention to what I said and keep saying no. Mechanics are very rude also. More

by RONNIE9324 Verified Customer Verified Customer

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Jessica the service advisor was fantastic and went above and beyond to provide the best customer service she could. Should be commended. I was coming from out of town from another dealership and I had a b and beyond to provide the best customer service she could. Should be commended. I was coming from out of town from another dealership and I had a bit of an emergency and she provided above excellent customer service to make me feel comfotable and to get me in and out of there in the fastest time which she did. I really appreciated all of her efforts. More

by BCACIOLA Verified Customer Verified Customer

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Mark was very knowledgeable and professional. Excellent in patience. Genesis is great and excellent car Excellent in patience. Genesis is great and excellent car More

by blhargrove0402 Verified Customer Verified Customer

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I had a bad experience at this star hyundai service center last year in March 2024. center last year in March 2024. More

by shlim607 Verified Customer Verified Customer

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Great service you should give Jessica a raise thank you very much Stephen a shack very much Stephen a shack More

by shack8216 Verified Customer Verified Customer

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Easy to get an appointment, Prompt and couteous service. Convenient location. Addressed my issues. Thanks Convenient location. Addressed my issues. Thanks More

by funsnd Verified Customer Verified Customer

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Opted to wait for my car. Was out of service center within an hour and half. Was out of service center within an hour and half. More

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