JESSICA SANTANA | Page 3

Always provide great customer service at my service appointments. Questions are answered each time and always strive to get my appointment completed in a timely manner. appointments. Questions are answered each time and always strive to get my appointment completed in a timely manner. More

by atpatane Verified Customer Verified Customer

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The car was taken in immediately and the service was done quickly. The waiting area is clean, internet available and coffee. Really good experience. quickly. The waiting area is clean, internet available and coffee. Really good experience. More

by DOMREST Verified Customer Verified Customer

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Jessica is a very professional person and knows how to run the service department. She has a lot of knowledge and also has excellent customer service skills. She could easily be the manager in my opinion. run the service department. She has a lot of knowledge and also has excellent customer service skills. She could easily be the manager in my opinion. More

by ag5983 Verified Customer Verified Customer

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Terrible experience. More than an hour wait even with an appointment, for a simple consult. I will never go there again. More than an hour wait even with an appointment, for a simple consult. I will never go there again. More

by KAHEND Verified Customer Verified Customer

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My experience on my last visit was exceptional as I need to attend meeting whilst waiting for my car and my service advisor Jessica was very accommodating. I arrived early, she checked me in and gave me t to attend meeting whilst waiting for my car and my service advisor Jessica was very accommodating. I arrived early, she checked me in and gave me time to attend my meetings. More

by BELINDAROWE8069 Verified Customer Verified Customer

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Great Service! The team at Star service were curious and customer friendly! I would recommend Star! The team at Star service were curious and customer friendly! I would recommend Star! More

by jAMES.BRELAND12 Verified Customer Verified Customer

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Jessica the service rep was great. I went in for complimentary oil change, which was fine. Got the AC and Engine air filter replaced, and now hear vibrating noise inside the AC. $50 I went in for complimentary oil change, which was fine. Got the AC and Engine air filter replaced, and now hear vibrating noise inside the AC. $504 spent to hear rattling.... fantastic. More

by Thomas Verified Customer Verified Customer

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You were so kind, quick, and accurate. You even let me have some Colombian coffee in the waiting room. Your kind service was very touching You even let me have some Colombian coffee in the waiting room. Your kind service was very touching More

by JESUSMANIAC Verified Customer Verified Customer

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My service writer was very professional and courteous. She gave me an end time and was able to keep her word. So far,so good. She gave me an end time and was able to keep her word. So far,so good. More

by tonydiaz2640 Verified Customer Verified Customer

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A young lady named Jessica Santana helped me. Coming from a customer service back ground my self she was excellent!! The confidence she made me feel by assuring me the car was in good hands was t Coming from a customer service back ground my self she was excellent!! The confidence she made me feel by assuring me the car was in good hands was the reason for my high marks. Her follow up on the phone explaining what my car needed and when I could pick it up was spot on!! More

by josephfigueroa65 Verified Customer Verified Customer

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