JESSICA SANTANA | Page 4

Embarrassing location and surroundings for a luxury automobile! The only gem in this dreary spot is service coordinator, Jessica. She was helpful, intelligent and kind. Interaction with Jessica saved m automobile! The only gem in this dreary spot is service coordinator, Jessica. She was helpful, intelligent and kind. Interaction with Jessica saved my recent experience there. More

by RTORNAMBE Verified Customer Verified Customer

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Jessica is the best. She helped me get my service done quickly. She always is looking out for her customers. She helped me get my service done quickly. She always is looking out for her customers. More

by AB Verified Customer Verified Customer

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The process of making an appointment was easy. However, the wait to have my car serviced was too long. My appointment was for 10:40 am and I didn't leave the service center until about 2 pm. Other However, the wait to have my car serviced was too long. My appointment was for 10:40 am and I didn't leave the service center until about 2 pm. Other customers came after me and were out within an hour. I leased my vehicle from Star Hyundai and they were very accomodating. I leased my vehicle at the begining of December 2024 and I only had just under 5700 miles. Hopefully I won't need another service appointment until 2027. More

by maceja1 Verified Customer Verified Customer

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Jessica is amazing and very helpful. She makes the process so smooth. She is the best and always address my concerns! She is communicative and always informing me on any update regarding She makes the process so smooth. She is the best and always address my concerns! She is communicative and always informing me on any update regarding my Hyundai appointment. More

by karrinacastillo Verified Customer Verified Customer

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Had to have my camera fixed. Although I had to come back because they had to order part it was fixed !! Although I had to come back because they had to order part it was fixed !! More

by AZICCARDI Verified Customer Verified Customer

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After a $723 repair bill, now I have to have the tire shop adjust the tire inflation because my tires were overinflated to 39 ppi in the freezing cold without running the car (warmer temps and highway dr shop adjust the tire inflation because my tires were overinflated to 39 ppi in the freezing cold without running the car (warmer temps and highway drive will increase tire pressure). The shop would not provide me with a refund for the requested $10 that it will cost at the tire shop. Said I needed to return to the shop over 3 miles each way to fix their screw up. It was a very small refund request that was not honored by the sales person or manager. And now I have to get my tires adjusted. Should be a very simple task to get tire pressure correct. So much hassle over a $10 discount! More

by lisadetrano Verified Customer Verified Customer

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Great service excellent treatment honesty advisers and great parts manger great welcoming when arriving and leaving Best employees thank you Star Hyundai service and parts departments great parts manger great welcoming when arriving and leaving Best employees thank you Star Hyundai service and parts departments More

by MOHAMED Verified Customer Verified Customer

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Quick, easy service while I waited. Showroom could be a bit warmer during winter months. Showroom could be a bit warmer during winter months. More

by showtune02 Verified Customer Verified Customer

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Amazing service, very thoughtful and considerate of customers; goes above and beyond to ensure satisfaction customers; goes above and beyond to ensure satisfaction More

by Duhroo123 Verified Customer Verified Customer

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Super professional service on my 24 Santa Fe Calligraphy and my favorite service advisor was training a new team member and everything went perfectly and my favorite service advisor was training a new team member and everything went perfectly More

by NYCHIP1 Verified Customer Verified Customer

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