JESSICA SANTANA | Page 55

In and out service great customer service I will be going back thank you star Hyundai! back thank you star Hyundai! More

by samantharodriguez3592 Verified Customer Verified Customer

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Great service. I dealt exclusively with Jessica at service. She is responsive thoughtful a great communicator and delivers on her promises. She is a great face and I dealt exclusively with Jessica at service. She is responsive thoughtful a great communicator and delivers on her promises. She is a great face and representative of your organization More

by jchoueka Verified Customer Verified Customer

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Service provided by staff was quick, I was in for a recall so the whole process was explained to me and my vehicle was dealt with in a professional manner. recall so the whole process was explained to me and my vehicle was dealt with in a professional manner. More

by amaanamir011 Verified Customer Verified Customer

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This is the worst service department in my thirty years of experience and interaction with a service department. Purchasing is OK...but servicing is terrible. The theory...to purchase based on the service of experience and interaction with a service department. Purchasing is OK...but servicing is terrible. The theory...to purchase based on the service department is a good guide to use. Based on the service department I would NOT puchase from STAR GENESIS - HYUNDAI. More

by RAMEA232 Verified Customer Verified Customer

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The Customer service is good and the staff is knowledgeable as well, good experience, will go back knowledgeable as well, good experience, will go back More

by antpate40 Verified Customer Verified Customer

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Prices are too high on labor and parts and offer no discounts/coupons. Wait time is a bit long. No refreshments in the waiting area. Staff is very nice though and quality of work is good. discounts/coupons. Wait time is a bit long. No refreshments in the waiting area. Staff is very nice though and quality of work is good. More

by MOJR2019 Verified Customer Verified Customer

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This was an terrible experience. I left work early to have a seatbelt recall and 1st oil change completed. When i arrived I was told the recall needed 4-5 hours and I had to leave my I left work early to have a seatbelt recall and 1st oil change completed. When i arrived I was told the recall needed 4-5 hours and I had to leave my car but no loaner. I should have been told this prior to arrival. I did not have the recall done. Then I was told it will be a 3-4 hour wait for oil change. I waited an hour and I left. The waiting room is cold and the seats are uncomfortable. This is the worst experience that I have had with any Hyundai service center. I have owned Hyundai’s for many years. I will never, ever return to Star Hyundai!!! More

by sixtalk Verified Customer Verified Customer

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I would give 5 stars but the location is hard to find and cramped. The people are excellent. and cramped. The people are excellent. More

by pdpilch Verified Customer Verified Customer

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Great service and everything else, etc , etc. .Danielle and Matt are great and provied excellent service .Danielle and Matt are great and provied excellent service More

by antpate40 Verified Customer Verified Customer

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THE SALES STAFF WERE POLITE, PROFESSIONAL AND PROMPT. EXCELLENT SERVICE. A KNOWLEDGEABLE SERVICE & SUPPORT STAFF EXCELLENT SERVICE. A KNOWLEDGEABLE SERVICE & SUPPORT STAFF More

by madgolfer2011 Verified Customer Verified Customer

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