JESSICA SANTANA
JESSICA SANTANA at Star Hyundai

JESSICA SANTANA | Page 89

SERVICE ADVISOR

Star Hyundai

201-16 Northern Blvd
Bayside, NY 11361

Contact Me
4.6
901 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

11 yrs, 8 mos

Languages Spoken

English English

4.6

901 Reviews

Write a Review

901 Reviews of JESSICA SANTANA

February 03, 2021

Dealership Rating
Employee Rating

The service department was very helpful and for a quick service too. For a unannounced appointment they treated me great thanks for everything that was done More

by petet088
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 28, 2021

Dealership Rating
Employee Rating

The BSD fault indicator was on. They reset it and changed the oil. The BSD fault light is back on and do is the check engine light. I'm bringing the car back in on Monday. I feel like I should have berm give More

by BGOLD50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: BYUNGJU KIM, Ed Thornton

January 16, 2021

Dealership Rating
Employee Rating

Service Manager is a real professional. A good people person. Mr. Thornton goes out of his way to please the customers. You always get a good deal at Star Hyundai. More

by DHOLLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: BYUNGJU KIM, Ed Thornton

January 12, 2021

Dealership Rating
Employee Rating

Jessica was outstanding from start to finish. She handled my car from my first phone call to the time I picked up the vehicle. She’s always helpful when I bring my vehicles for maintenance or repair More

by L20MAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: BYUNGJU KIM, Ed Thornton

January 07, 2021

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Employee Rating

The staff was polite and friendly. They answered all my questions about the car. They even noticed I was due for a maintenance. Everything was completed in a timely manner. More

by louvyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 07, 2021

Dealership Rating
Employee Rating

Helpful service advisor smart friendly customer service professional advisor I can see Thank you for taking me that quick emergency no appointment especially on a holiday week More

by MOHAMED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phillip Robinson

January 05, 2021

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Employee Rating

I am Kind enough to have Mr. Kim in my Korean Language and thank you for doing things like oil chang right away, even if you don't have a separate appointment. More

by MANGJOONPARKS
Recommend Dealer
Yes

Other Employees Tagged: BYUNGJU KIM, Ed Thornton

January 01, 2021

Dealership Rating
Employee Rating

Always fast service. From day one i always felt like they care about my car needs as well as mine. I go for regular maintenance and I'm always greeted with a smile. More

by Lucymosalem46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bridget was at the reception desk. Really nice person. I watched her interaction with fellow customers and she knows her stuff.

December 30, 2020

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Employee Rating

Personnel was very professional and friendly. The work was done promptly and efficiently. Jessica was delightful to deal with, she exemplifies the meaning of customer friendly. More

by efrainvalog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 29, 2020

Dealership Rating
Employee Rating

Brought my Kona in for check engine light. Service was fast and team was courteous. Team had to update the software on my Kona which was done in a fast and efficient time. thank you, More

by dlv147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: BYUNGJU KIM, Ed Thornton