JOE BAKER

Joe was fantastic! He helped me buy a car for my mom! He was so nice and explained everything we needed to know about the process. Thanks so much for a wonderful experi He helped me buy a car for my mom! He was so nice and explained everything we needed to know about the process. Thanks so much for a wonderful experience. I would absolutely buy again. More

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What an amazing experience. I live in Wisconsin. The vehicle I chose was at the Freeport lot. When I called I spoke with Joe. He was exceptional! I had a zillion questions and c I live in Wisconsin. The vehicle I chose was at the Freeport lot. When I called I spoke with Joe. He was exceptional! I had a zillion questions and called several times and at different times throughout the days ahead. He answered my calls within TWO rings or called me back within minutes. The service I received from that point was the best I had ever experienced. I drove 2 hours to test drive the van and when I pulled up the van was up front waiting for me. Joe quickly came out and showed me the van. I had questions about the working of the van and some he wasn't sure of so he went and within minutes came back with a man who had also the answers to my question. I frimly believe that the smartest person in the room is the person who knows what they don't know and asks for help. He did just that. Then I met Rick and I quickly understood where the uplifting spirit came from. His man is sooo positive and friendly. He came out. introduced himself and gave special attention to my dog who came with me. Insisted my pup came inside and out of the heat. He then then came back with a bowl of water for her and asked if she would like ice in it. We sat and talked for awhile about his dog passing and I found a new friend! When I test drove the van and the check engine light came on. Told Joe and he made sure to have it taken care of. I took the van to the garage where the exceptional care continued. The man I first spoke with (cant recall his man) was upbeat , imformative and reasurring. I told him that one of the key fobs was starting the car but not opening the door. When my van was finished Marcy (What a sweetheart) came to let me know. The young man at the counter handed me my two key fobs (surprised me by fixing the one I had a problem with) and had my van waiting for me. I asked what I owed and he said there's no charge. I was shocked ! That's service with a smile. I have bought many vehicles in my lifetime and never had such a wonderful smooth experience. I also want to touch on the waiting area at this garage. When I was directed to that area to wait, I thought, here we go. I walked in and WOW! There was seating with tables and comfortable chairs. There was a charging station for electionics, a tv, FOOD. Many snacks and drinks all compliments of Barkau. The cherry on the cake was the the dogs that greeted you. One with a ball in her mouth. You can't make this up, but thrilled to have experienced it. I will happily drive the two hours again the next time I need a vehicle. Thank You to all who made my experience worthy of returning. More

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Bought a Nissan rogue and was impressed by clear communication and their ability to identify problems and then immediately resolve them communication and their ability to identify problems and then immediately resolve them More

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It was a truly wonderful experience. Tim provided exceptional assistance, going above and beyond to help me acquire the car I desired. He thoroughly explained all the functionalities and Tim provided exceptional assistance, going above and beyond to help me acquire the car I desired. He thoroughly explained all the functionalities and promptly responded to my calls and messages. Overall, it was a very pleasant experience, and I wholeheartedly recommend visiting Tim at J.H. Barkau & Sons. More

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Gave us a heads up on a specific model they got in that we were looking for. Very easy process, no pressure. Always stood behind their cars in the past, made things right. we were looking for. Very easy process, no pressure. Always stood behind their cars in the past, made things right. More

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Easy guys to work with, great prices. Pretty fast with paperwork. All around a good experience. Pretty fast with paperwork. All around a good experience. More

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Very easy process. Greeted by the owner as I waited. Joe was great! No issues with anything Greeted by the owner as I waited. Joe was great! No issues with anything More

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My family and I have been buying cars from the Freeport and Cedarville Barkau for many years and we’ve never had an issue! They’re extremely reliable and reasonable with their prices. Always happy to do bu and Cedarville Barkau for many years and we’ve never had an issue! They’re extremely reliable and reasonable with their prices. Always happy to do business with them. More

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Very kind and thorough. Joe walked me through everything and was very forward and upfront. Can't ask for anything better Joe walked me through everything and was very forward and upfront. Can't ask for anything better More

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Tim was very helpful and got me one xxxx of a good deal on the car that I wanted, would return 10 out of 10!!! on the car that I wanted, would return 10 out of 10!!! More

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