JOHN ROLIN | Page 12

Welcoming staff, informed, process took a bit too long I was there by 11 am and finished by 2pm was there by 11 am and finished by 2pm More

by Fabrizio Passalacqua Verified Customer Verified Customer

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1 star is too good of a rating for this sham of a dealership. This was the worst dealership I’ve been to and the worst buying experience I’ve ever had. Went to buy a truck I was looking at online lis dealership. This was the worst dealership I’ve been to and the worst buying experience I’ve ever had. Went to buy a truck I was looking at online listed for 32xxx. Sold me the truck for 35xxx, until I caught It in the paper work. They then had to write me a check for almost 3 grand. Still ended up financing a more expensive vehicle than I got. Paying almost 40 grand for an 30 grand truck, with a trade in. They added on as many fees as they could possibly add. No one in the building could ever give me an honest straight forward answer on anything in the paperwork or about the truck. I first test drove the truck and noticed alignment off and brakes were squealing. I addressed It immediately and they said they would have service fix it before I got the truck. Lies. They never touched it. Then their fake sales manager told me they would actually fix it, but I would now have to pay for it. I wouldn’t be surprised if more problems arise. I have still considered taking this further and involving a lawyer. Make it fun for everyone involved. From the moment I arrived, it felt off. Everyone was fake to me, it was uncomfortable and highly unprofessional. If I could go back, I would have never done anything here. Please if you want honesty and reliability, DO NOT purchase from here! Go anywhere but here! More

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I had an excellent experience working with Matt when I purchased my 2017 Honda Civic. From the moment I walked in, Matt was welcoming, professional, and knowledgeable. He was patient throughout the proces purchased my 2017 Honda Civic. From the moment I walked in, Matt was welcoming, professional, and knowledgeable. He was patient throughout the process, answering all my questions and making sure I understood every step. Matt's honesty and transparency made the entire experience stress-free and enjoyable. He really went above and beyond to ensure I was satisfied with my purchase. I highly recommend Matt if you're in the market for a car. More

by Xela0811 Verified Customer Verified Customer

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Adam was great and easy to work with. They worked hard to find the exact truck I was looking for. John was great and explained all of the details of the options available. Both of these g They worked hard to find the exact truck I was looking for. John was great and explained all of the details of the options available. Both of these guys made it very comfortable in purchasing a new vehicle and I would definitely recommend anyone to this Gainesville dealership. More

by rp Verified Customer Verified Customer

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camila was such a great help finding our new Jeep Grand Cherokee!! We will definitely be returning customers. Cherokee!! We will definitely be returning customers. More

by lacykel98 Verified Customer Verified Customer

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Adam was funny and very knowledgeable. John in finance made the process very smooth and I was in and out. John in finance made the process very smooth and I was in and out. More

by MackenzieBray Verified Customer Verified Customer

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Great dealership. Adam in sales is amazing. Best experience I've had at a dealership. Adam in sales is amazing. Best experience I've had at a dealership. More

by JARED.REYNOLDS149 Verified Customer Verified Customer

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Camila picked me up in Jacksonville to bring me to the dealership to buy my new Renegade. She's the best . dealership to buy my new Renegade. She's the best . More

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Salesman was easy to work with. I was in and out fast. Car was deliverd to me after it was detailed, as I was borrowing a frinds vehicle. I was in and out fast. Car was deliverd to me after it was detailed, as I was borrowing a frinds vehicle. More

by IAN.QUEEN2 Verified Customer Verified Customer

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Alex was very knowledgeable about the car, showing us every detail we didn’t even know to ask about. He was realistic about pricing, and stayed within our budget. every detail we didn’t even know to ask about. He was realistic about pricing, and stayed within our budget. More

by MEGHAN.KENNY Verified Customer Verified Customer

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