JONATHAN SHAFFER

We like the communication and video from the technician. I really appreciated getting my car returned when I needed it for another appointment. I really appreciated getting my car returned when I needed it for another appointment. More

by cosbys109 Verified Customer Verified Customer

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I have asked numerous times for my account to have my information instead of my father’s. My father isn’t even on the title. He was the spokes person and financial help for my now paid off car. Yet every information instead of my father’s. My father isn’t even on the title. He was the spokes person and financial help for my now paid off car. Yet everytime I go I feel like it’s not my car but “my daddy’s.” This past service I corrected a man after he said it’s “Paul’s truck,” no sir I’m literally in the drivers seat, the one bringing it in and scheduled this service. Then I stayed in the car and my boyfriend walked up and stood outside the door, he was my ride home. Another associate Johnathan then asked if it’s his car, WHILE I AM THE ONE STILL SITTING IN THE DRIVERS SEAT. Sexist. More

by Amby404 Verified Customer Verified Customer

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I have a problem with the service I received when I go there. I always get professional help there. I always get professional help More

by RODNEYFAITH831 Verified Customer Verified Customer

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Everyone was nice and pleasant to talk to. Service department was busy so did take a little time to fix fix the car but not a big deal. Pleased overall. Service department was busy so did take a little time to fix fix the car but not a big deal. Pleased overall. More

by briancross99 Verified Customer Verified Customer

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First time there. They replaced an inoperable lojack unit in a new truck without an appointment in a reasonable amount of time. Thank you. They replaced an inoperable lojack unit in a new truck without an appointment in a reasonable amount of time. Thank you. More

by CHAZTER1962 Verified Customer Verified Customer

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Excellent work! But this survey is stupid since there is only pass/fail, and 5 is the only passing grade. But this survey is stupid since there is only pass/fail, and 5 is the only passing grade. More

by THOM2 Verified Customer Verified Customer

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Jonathan was super friendly, kept me updated throughout the entire process about my car Jonathan was knowledgeable and seemed to be super customer oriented the entire process about my car Jonathan was knowledgeable and seemed to be super customer oriented More

by Blake Karaca Verified Customer Verified Customer

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Very welcoming and polite. Jonathan was friendly , professional and very helpful. The service on my vehicle didn't take long at all. Even though it was busy when I walked in I Jonathan was friendly , professional and very helpful. The service on my vehicle didn't take long at all. Even though it was busy when I walked in I was still acknowledged and helped right away. More

by Amirahj50 Verified Customer Verified Customer

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I brought my car in for an oil change and it came out with something wrong with the transmission. I'm not saying the two are related but nothing was wrong with it when I brought it in. with something wrong with the transmission. I'm not saying the two are related but nothing was wrong with it when I brought it in. More

by blkynvee84 Verified Customer Verified Customer

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The dealership took very good care of my vehicle. Jonathan Shaffer went above and beyond for making a video of the vehicle while showing and explaining the detail of what he's doing. This is the firs Jonathan Shaffer went above and beyond for making a video of the vehicle while showing and explaining the detail of what he's doing. This is the first time a service advisor showed how they do things while looking at the vehicle in the service area. I will highly recommend Jonathan S. as an advisor. More

by DELACRUZ_MAVIC Verified Customer Verified Customer

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