JONATHAN SHAFFER
JONATHAN SHAFFER at Southern Ford

JONATHAN SHAFFER | Page 2

ASM

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
103 Reviews
4.9

103 Reviews

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103 Reviews of JONATHAN SHAFFER

July 02, 2026

Dealership Rating
Employee Rating

Mr. Shaffer was very professional and provided clarity to all my questions. I was assisted from the time I walked in until the service was completed. Everyone had great attitudes and friendly smiles which is More

by izayah1013
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN SHAFFER

Jul 03, 2026

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 01, 2026

Dealership Rating
Employee Rating

Jonathan was top notch he is a great asset to your company He is awesome More

by bharv
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN SHAFFER

Jul 03, 2026

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 01, 2026

Dealership Rating
Employee Rating

Have used Southern Ford (previously Hall Ford) for over 13 years for all vehicle services. Excellent customer care and quality service. More

by Taegudad
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN SHAFFER

Jul 03, 2026

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 01, 2026

Dealership Rating
Employee Rating

Johnathan was very friendly and professional. Listened to what had happened to my vehicle and kept me advised during the work. More

by pgreilly14
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN SHAFFER

Jul 03, 2026

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 01, 2026

Dealership Rating
Employee Rating

Always good service with friendly staff that take great pride in providing quality service. The service is always good with a friendly staff that takes great pride in providing quality service and support. More

by kmcguffee
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN SHAFFER

Jul 03, 2026

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 01, 2026

Dealership Rating
Employee Rating

Excellent Service Sales and Service, will recommend friends and relatives to buy any use or new car or truck from Southern Ford and recommend to see Josh Cobb. More

by JONES.ED0011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2026

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 01, 2026

Dealership Rating
Employee Rating

Jonathan was really helpful and transparent about the problems with my vehicle. He made the issue easy to understand and was up front about the cost of repairs. More

by Ash_92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2026

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 29, 2026

Dealership Rating
Employee Rating

Great job ? ? Great team great people They got my car back to me quickly More

by CHARLESHUNDLEY51
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN SHAFFER

Jul 03, 2026

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 29, 2026

Dealership Rating
Employee Rating

Very helpful and very thoughtful Went over ever in detail and helped me understand what was getting done with my car More

by lewiswilliam720
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN SHAFFER

Jul 03, 2026

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 28, 2026

Dealership Rating
Employee Rating

Was having trouble with my tail gate not opening. Jonathan and his team fixed the problem and now it's working. More

by earlscott13
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN SHAFFER

Jul 03, 2026

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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