Alicia Chapman-Jones

They did a great job working on my 2018 Ford F150. And when problems showed, they were very transparent on the fix and time frame. And when problems showed, they were very transparent on the fix and time frame. More

by bearboice Verified Customer Verified Customer

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Quick, polite, pleasant to deal with and competent. I always have my F-150 serviced there and nowhere else. I always have my F-150 serviced there and nowhere else. More

by christoph.leemann Verified Customer Verified Customer

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Employees at Southern Ford were very professional helpful and kind. They sent me video of the work performed. I will definitely continue my business with Southern Ford. and kind. They sent me video of the work performed. I will definitely continue my business with Southern Ford. More

by shezzbad Verified Customer Verified Customer

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Nice location with lots of amenities to keep you from boredom. Staff are understanding and polite. boredom. Staff are understanding and polite. More

by james.bray Verified Customer Verified Customer

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I recently brought my 2024 Ford F-150 into Southern Ford for recall work, and the entire experience was outstanding. From the moment I arrived, the team was prompt, professional, and respectful of my time. for recall work, and the entire experience was outstanding. From the moment I arrived, the team was prompt, professional, and respectful of my time. They handled the recall efficiently, clearly explained what needed to be done, and kept me informed throughout the process. The service was completed exactly when they said it would be, with no surprises. It’s obvious they take pride in doing things right and making the customer experience smooth. I really appreciated how easy they made everything—from scheduling to pickup. Southern Ford runs a top-notch service department. I wouldn’t hesitate to return for future service needs. More

by sadrobbins1984 Verified Customer Verified Customer

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I have a problem with the service I received when I go there. I always get professional help there. I always get professional help More

by RODNEYFAITH831 Verified Customer Verified Customer

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Alicia was fantastic. This was like the first time I brought my car into a dealership and felt like I could trust everything she was saying. And she put the actions behind This was like the first time I brought my car into a dealership and felt like I could trust everything she was saying. And she put the actions behind her words! Overall fantastic I will request her as my service advisor from her on out! More

by DIONACLARK8 Verified Customer Verified Customer

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Very satisfied with the service and the Uber transport to and from my home went smoothly. Special thanks to the mechanic on the video but don't know his name. Only thing was that I was a little surprised w and from my home went smoothly. Special thanks to the mechanic on the video but don't know his name. Only thing was that I was a little surprised with the 3% additional charge using my credit card as I don't remember that before. More

by DSCHATT Verified Customer Verified Customer

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Super qualified technician ,very knowledgeable and great service writer with a friendly smile. Great place service writer with a friendly smile. Great place More

by mitchellracing3 Verified Customer Verified Customer

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Appointment was perfect. I was contacted for to pick up very quickly. Staff very professional and concern with my request and more. I was contacted for to pick up very quickly. Staff very professional and concern with my request and more. More

by ezjoewilson Verified Customer Verified Customer

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