JP Friend | Page 2

2016 Ford Focus purchase for my wife. I told Norm her driving pattern. He showed us 4 that “fit”. Picked the Focus. Extreme low miles. Good price. Factory warranty. Easy, fair deal. I told Norm her driving pattern. He showed us 4 that “fit”. Picked the Focus. Extreme low miles. Good price. Factory warranty. Easy, fair deal. More

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They Go the Extra Mile Every time I have my car in for service, both JP and Jennifer go the extra mile. Their customer service is like no others and I know I will be taken Every time I have my car in for service, both JP and Jennifer go the extra mile. Their customer service is like no others and I know I will be taken good care of if a problem arises. They should be employees of the month each and every month! More

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OMG, a year later.............. purchased a 2012 For Escape a year ago............what a wonderful experience Phil McColly my sales person listened to my wants and needs, and help purchased a 2012 For Escape a year ago............what a wonderful experience Phil McColly my sales person listened to my wants and needs, and helped me find the perfect vehicle. J.P. Friend in service goes above and beyond, I am a Keizer Skyline Ford customer for life! Stefannie in parts offers information, solutions, and truly cares about her customers............. 5 Stars!!!!!!!!!! More

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THANK YOU staff AMAZING Everytime I go to Quick Lane for service everyone is amazing THANK YOU !!! all of the staff are friendly and caring. Again Thank you for taking good Everytime I go to Quick Lane for service everyone is amazing THANK YOU !!! all of the staff are friendly and caring. Again Thank you for taking good care of me and my cars . More

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Excellent service on our truck We started a maintenance service with Keizer Ford this last week on our Ford 150 truck. JP took care of us and we are so pleased with the excellent s We started a maintenance service with Keizer Ford this last week on our Ford 150 truck. JP took care of us and we are so pleased with the excellent service we received and the short wait time. We love the quick lane service that Ford provides and being new to this area were not disappointed! Thank you JP for taking us and our truck thru your great service dept. Karla & Alan More

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flat tire and no cash dollars needed On my way into work this morning, hit something on the freeway and tire on my brand new f150 that I bought from vernethia, tire went flat!!! Made a qu On my way into work this morning, hit something on the freeway and tire on my brand new f150 that I bought from vernethia, tire went flat!!! Made a quick phone call over to the Keizer store and brent answered and checked with jp to see if they could get me in, told me to come right on in and they will get it taken care of! Put the spare on and went in. I was there for all of a half hour and fixed the tire and out the door I went!! They are awesome! More

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"Another flat tire" I had a flat in August so we put four new tires on (it was time). JP recommended the tires, gave me a great price and told me they have a road hazard I had a flat in August so we put four new tires on (it was time). JP recommended the tires, gave me a great price and told me they have a road hazard warranty (something I would never have thought of). Who would know that 3 months later that would that would come into play--another flat tire, this one a razor blade that damaged my brand new tire so much it was not able to be fixed. One call to JP & Jen had me in and out with a brand new tire in less than an hour--at no charge!! This is just the most recent example of the incredible way that JP, Jen. Brent, and all the techs have taken care of me and my cars for years. Thanks to all of you !! I wouldn't go anywhere else. Jenny B More

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Great First Experience This was the first servicing for my new 2017 F-150. I chose the Keizer location, because they were able to get me in for the servicing the same day. This was the first servicing for my new 2017 F-150. I chose the Keizer location, because they were able to get me in for the servicing the same day. There was a very friendly staff and comfortable waiting room. I appreciate the excellent work JP completed on my truck and look forward to working with this branch again. More

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Overpriced & Dishonest Charged my parents $1400 worth work for a $300 job! Will recommend unnecessary fixes. Will charge you as much as they possibly can and not do a qualit Charged my parents $1400 worth work for a $300 job! Will recommend unnecessary fixes. Will charge you as much as they possibly can and not do a quality job. My parents car had to be brought back in a week after they completed their work. I'm not just upset because my parents spent a lot of unnecessary money that they don't have... I'm frustrated because I KNOW the dealership did my parents wrong. I have an AAS Degree in Automotive Technology and I make my living as a mechanic. It's disappointing to see my parents being taken advantage of by the people they swear are honest and reputable and can do no wrong. In the industry shops rely on "upselling" maintenance to the vehicles that come in to be fixed. Well skyline Ford is very good at it so just be aware that your going to get more fixed than what originally brought the car in for... More

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Worse service ever Worsed service ever had my car for 3 full days for a 7 hour repair, never even touched my car. And lied that they had. Worsed service ever had my car for 3 full days for a 7 hour repair, never even touched my car. And lied that they had. More

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