44 Reviews
Write a Review44 Reviews of JP Friend
April 05, 2017
Fast and efficient service center I have had my F-150 serviced twice at Keizer Skyline Ford. The entire crew is great to work with. JP in the service department is very knowledgeable I have had my F-150 serviced twice at Keizer Skyline Ford. The entire crew is great to work with. JP in the service department is very knowledgeable and helpful with your service appointment. I look forward to having my truck serviced at Keizer Skyline Ford again. More
March 10, 2017
Fast, dependable and honest I purchased my used vehicle from Keizer Skyline Ford and have brought it back to Skyline Keizer Quick Lane for service and repair. I have dealt with I purchased my used vehicle from Keizer Skyline Ford and have brought it back to Skyline Keizer Quick Lane for service and repair. I have dealt with both Jennifer and JP. Both are knowledgeable and take the time to thoroughly explain any issues that need immediate attention in terms that are understandable. When they tell me something needs to be repaired, I feel confident that it does need repairing, they also let me know the cost and any coupons or rebates that I could use at the time. Great employees, Great attitudes and Great people with customer needs first! Thanks More
Other Employees Tagged: Fred Roberts , Jennifer Bernard
January 19, 2017
Jennifer & Jp Jennifer always explains procedures and goes out of her way to find the best price. J P got me a rebate on the battery and Jennifer made sure I would Jennifer always explains procedures and goes out of her way to find the best price. J P got me a rebate on the battery and Jennifer made sure I would not think it was some credit card offer, ( some have thrown the visa away). Both are great employees, hope they both got a great Christmas bonus. Thanks for all your help and great service........Susan Orlebeke More
Other Employees Tagged: Jennifer Bernard
January 02, 2017
Fantastic Service Sage and Norm are very knowledgeable on the New and used vehicles they have for sale and how to help you get the vehicle you want. Jennifer and JP in Sage and Norm are very knowledgeable on the New and used vehicles they have for sale and how to help you get the vehicle you want. Jennifer and JP in Service are ready and knowledgeable in what it takes to keep your vehicle running and performing to its best. More
Other Employees Tagged: Sage Bass , Jennifer Bernard, Norm Messenger
July 29, 2016
Another great purchase experience at Skyline Ford Keizer! My end of lease was coming up on my 2013 Fiesta so I was looking to purchase another vehicle. We were kind of looking at everything but decided we rea My end of lease was coming up on my 2013 Fiesta so I was looking to purchase another vehicle. We were kind of looking at everything but decided we really needed a truck to tow our new RV. I spied a F150 on their web page and sent an email. Norm Messinger called right away, set up an appointment to test drive. Norm was busy with a customer when I arrived so David Mengel and I went for a drive, the truck was just what I needed and more! Went back to the dealership and discussed some numbers, David Mengel and Sage Bass came up with a great deal! The wife and I just returned from a week at the Snake River with family and the truck performed awesome! I've never enjoyed a vehicle more. Thank you very much! More
Other Employees Tagged: Sage Bass, Fred Roberts , Jennifer Bernard, David Mengel, Norm Messenger
June 12, 2016
Wonderful experience I had a terrific experience. I was unsure about my brakes. Service department checked out my vehicle and found no defect. I was pleased and not charge I had a terrific experience. I was unsure about my brakes. Service department checked out my vehicle and found no defect. I was pleased and not charged. More
Other Employees Tagged: Jennifer Bernard
May 12, 2016
My first exposure to Skyline Parts and Service After 26 years in the Salem Metro area I have finaly had the opportunity to call into Ford parts and to have my F350 serviced. Bob in Salem Parts After 26 years in the Salem Metro area I have finaly had the opportunity to call into Ford parts and to have my F350 serviced. Bob in Salem Parts was very helpful and as I live in Keizer, very professionally turned me to his peer Fred in Keizer Parts. Good job Bob. Fred was also VERY helpful and courteous. TJ (I think) the service writer in Keizer and Jeremy the mechanic that worked on my Truck where well beyond their job scopes in helping solve issues that the truck had as well as keeping an eye out for pending issues that the previous owner unknowingly caused. Great job guys and as long as I have this truck I'll be bringing it in for service. THANKS Thomas Keizer OR. More
Other Employees Tagged: Fred Roberts , Jeremy (Technician), Bob in Salem parts,
May 05, 2016
Great customer service! Went into quick lane Keizer and JP took my car and had me taken care of rite away. JP showed Customer First actions from the minute I pulled in. As Went into quick lane Keizer and JP took my car and had me taken care of rite away. JP showed Customer First actions from the minute I pulled in. As I waited for my service Sage took care of me showing me another new car. Great people, great service at Skyline Ford. Don Chandler More
Other Employees Tagged: Sage Bass
April 21, 2016
Great service Good follow up Brought my 2015 F150 in for an oil change I was greeted promptly by a young man named J P who was very polite he got me in and out of service faster Brought my 2015 F150 in for an oil change I was greeted promptly by a young man named J P who was very polite he got me in and out of service faster than I had expected while I was there a salesman named Phil seemed very interested in my vehicle he took a good look at it and asked me if I was interested in a new one by chance also there I saw who appeared to be in charge a a guy named Chad who had things well orchestrated like a fine tuned machine A few days later I received A call from Jen in customer service to make sure everything went well thanks guys I will see you again More
Other Employees Tagged: Chad Clevenger, Phil McColly, Jen in customer service
April 14, 2016
professional, friendly, caring, prompt Garrett helped me find exactly what I was looking for. He helped me through the process of purchasing. Walt was very professional & nice to me. Garrett helped me find exactly what I was looking for. He helped me through the process of purchasing. Walt was very professional & nice to me. More
Other Employees Tagged: Jennifer Bernard, Garrett Nott, Walt Sommerson

