JP Wood

This guy thinks it’s a joke when someone is screwed over by Pat Lobb Toyota of McKinney. by Pat Lobb Toyota of McKinney. More

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Horrible customer service. After explaining the warranties and maintenance packages I should have, I was told that I have bumper to bumper warranty that they said I did not hav After explaining the warranties and maintenance packages I should have, I was told that I have bumper to bumper warranty that they said I did not have on a previous visit that went horribly wrong. Now they say I don't have Toyota Care, yet my vehicle dashboard says I have Toyota Service Care, not what I signed up for. JP allowed me to leave upset instead of taking care of the simple tire rotation and getting me some help with someone that could resolve the issue. This place is terrible and this is the second time I was treated like this at Pat Lobb Toyota of McKinney. More

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I have always been very pleased with the Sales and Service Staff at Pat Lobb’s Toyota of McKinney. Service Staff at Pat Lobb’s Toyota of McKinney. More

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Pat Lobb Toyota customer service was excellent and very efficient. And very honest. We definitely will continue to use them for our vehicles. Which are both Toyota’s. efficient. And very honest. We definitely will continue to use them for our vehicles. Which are both Toyota’s. More

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This dealership did work in the time promised and delivered on budget. They didn't change the estimate and did a great job. delivered on budget. They didn't change the estimate and did a great job. More

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Excellent service! This service dept is so efficient, fast and friendly! 10 Stars ...My svc specialist was J D Wood...Very nice and professional! This service dept is so efficient, fast and friendly! 10 Stars ...My svc specialist was J D Wood...Very nice and professional! More

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Quick and polite greeting. Prompt and informed sales person. J.P. Wood was courtliest and effficient. Prompt and informed sales person. J.P. Wood was courtliest and effficient. More

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JP Wood is a horrible service advisor. He wanted to sell bunch of services that my vehicle didn’t need. Avoid this guy unless you want to get ripped off! He wanted to sell bunch of services that my vehicle didn’t need. Avoid this guy unless you want to get ripped off! More

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Fast excellent service JB service advisor is best. The Patt Lobb dealership is very clean and polite. Had free shuttle service. Lobby has free soda coffee which was an excellent option. The Patt Lobb dealership is very clean and polite. Had free shuttle service. Lobby has free soda coffee which was an excellent option. More

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Service crew always makes my vehicles drive like new. I would recommend them to anyone with a Toyota or Lexus. I would recommend them to anyone with a Toyota or Lexus. More

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