JP Wood

Pat Lobb Toyota of McKinney is a great place to do business. I’m always pleased with their service. My service advisor, JP Wood is knowledgeable, friendly, and professional and works to get my car fi business. I’m always pleased with their service. My service advisor, JP Wood is knowledgeable, friendly, and professional and works to get my car finished in a timely manner. More

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I have been going to Pat Lobb Toyota for 10+ years. I have bought 2 cars and used the service department for all that time. I use JP as a service manager and trust him. Not always what I want to hear b I have bought 2 cars and used the service department for all that time. I use JP as a service manager and trust him. Not always what I want to hear but he is right and honest. He is why I come back. Integrity is a hard thing to find these days More

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Whether routine maintenance or an out of the blue problem, I call Service Writer Cannon Campbell for an appointment and go to Pat Lobb Toyota of McKinney. I receive timely updates and excellent servi problem, I call Service Writer Cannon Campbell for an appointment and go to Pat Lobb Toyota of McKinney. I receive timely updates and excellent service. I recommend you give them a call next time you need service. More

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I want to express my dissatisfaction with the service I received from a service advisor named JP Wood. After contacting customer service, they instructed me to contact the service manager, David Jurs, rega received from a service advisor named JP Wood. After contacting customer service, they instructed me to contact the service manager, David Jurs, regarding my concerns about this employee. However, I called David twice and received no response, which is very disappointing. It is frustrating when you reach out to someone who is supposed to handle complaints but does not provide any feedback. I cannot recommend this place for service advisor assistance, especially if you have to deal with JP Wood. He struggles to listen to customers and does not communicate in a professional tone over the phone. When I called the service advisor department, my call was transferred to JP Wood, who lacks patience and does not adequately explain how the warranty works on the vehicle. If you need to contact a service advisor, I urge you to reach out to someone more skilled in communicating warranty information for your vehicle. JP Wood is not an effective communicator and does not seem to understand the warranty protocol himself. More

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Long-time customer. Fantastic dealership.. My oldest Toyota and my newest Toyota have been well cared for. Two decades. Fantastic dealership.. My oldest Toyota and my newest Toyota have been well cared for. Two decades. More

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I have always been very pleased with the Sales and Service Staff at Pat Lobb’s Toyota of McKinney. Service Staff at Pat Lobb’s Toyota of McKinney. More

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Pat Lobb Toyota customer service was excellent and very efficient. And very honest. We definitely will continue to use them for our vehicles. Which are both Toyota’s. efficient. And very honest. We definitely will continue to use them for our vehicles. Which are both Toyota’s. More

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This dealership did work in the time promised and delivered on budget. They didn't change the estimate and did a great job. delivered on budget. They didn't change the estimate and did a great job. More

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Excellent service! This service dept is so efficient, fast and friendly! 10 Stars ...My svc specialist was J D Wood...Very nice and professional! This service dept is so efficient, fast and friendly! 10 Stars ...My svc specialist was J D Wood...Very nice and professional! More

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Quick and polite greeting. Prompt and informed sales person. J.P. Wood was courtliest and effficient. Prompt and informed sales person. J.P. Wood was courtliest and effficient. More

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