JP Wood
JP Wood at Pat Lobb Toyota of McKinney

JP Wood | Page 6

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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4.6
66 Reviews
4.6

66 Reviews

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66 Reviews of JP Wood

May 14, 2022

Dealership Rating
Employee Rating

They always keep me informed on my cars condition and the cost of services. They give me options when possible. More

by SHH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tex Koelsch

May 16, 2022

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

April 25, 2022

Dealership Rating
Employee Rating

Best dealer experience I’ve ever had. Courteous, knowledgeable, and respectful of my request for expedited service due to time crunch. Will definitely recommend Pat Lobb to anyone. Thanks More

by bobandcarol66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2022

Pat Lobb Toyota of McKinney responded

Hello Bob and Carol, We are very happy to hear that JP provided you with such a positive and timely experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

April 01, 2022

Dealership Rating
Employee Rating

JP and the service team are trusted with both of our Toyotas. Always upfront and communicate clearly, never any unnecessary upselling. Between both vehicles I bet I’ve had 40+ maintenance visits and no More

by madduxfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2022

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

March 30, 2022

Dealership Rating
Employee Rating

Always a pleasure dealing with JP when servicing my highlander. Professional, courteous service as always! More

by Rhonda.precord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2022

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad JP and our team were able to help, and we look forward to seeing you again! Arik Florczak Service Director

March 09, 2022

Dealership Rating
Employee Rating

I have been a long time customer of Pat Lobb Toyota Mickenney. I can’t say enough great thing about the customer service and the quality of work and the Friendliness of all associates. They come very h More

by michaelmoumneh@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2022

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

March 09, 2022

Dealership Rating
Employee Rating

Courteous service department. Reasonable wait time for service. Dealership property is bright, clean, spacious. Pleasant place to wait for car to be serviced. More

by Maghome1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2022

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to having you as one of our valued customers for years to come. Arik Florczak Service Director

March 05, 2022

Dealership Rating
Employee Rating

My service representative, JP, was friendly, professional, and competent, Great experience overall and my car was ready sooner than promised. More

by mitciallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2022

Pat Lobb Toyota of McKinney responded

We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

February 28, 2022

Dealership Rating
Employee Rating

Super quick service. My advisor kept me informed of the process. When another advisor saw me waiting in line to pay, she offered to check me out at her desk! Very appr More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tammy Mitchell

Mar 01, 2022

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Bob, and look forward to your next visit. Arik Florczak Service Director

February 18, 2022

Dealership Rating
Employee Rating

McKinney Toyota service very good staff is very nice and helpful and friendly staff time to time management all customers service More

by Mukeshamin123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Agrin Neani, Robert McMillan, Tammy Mitchell, Jose Facundo , Christopher Moore, Alex Ruvalcaba, Kawa Yahia

Feb 20, 2022

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

January 31, 2022

Dealership Rating
Employee Rating

Our car was taken care of by a professional team in a timely manner and we were kept informed of all that needed to be done. More

by ejjaeger28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 31, 2022

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Arik Florczak Service Director

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