JR Arnold
JR Arnold at Castle Chevrolet GMC McHenry

JR Arnold | Page 5

Service Director

Castle Chevrolet GMC McHenry

1107 State Rte 31
McHenry, IL 60050

Contact Me
4.5
116 Reviews
4.5

116 Reviews

Write a Review

116 Reviews of JR Arnold

December 17, 2019

Dealership Rating
Employee Rating

Smooth purchase from order to delivery. The Gary Lang Subaru sales crew worked well with us from the initial order to the final delivery. Information on expected time to delivery day was acc More

by cnmwickman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Chambers, Rick Diamond, Cody Hamel, Reilly Huber, Caroline Urrutia

Dec 18, 2019

Castle Chevrolet GMC McHenry responded

Thank you very much. We love customers like you and if you ever need anything please feel free to reach out to us. Remember, "If Doesn't Say Gary Lang On The Back, You Probably Paid To Much"

December 12, 2019

Dealership Rating
Employee Rating

Great customer service Shane in the service department was amazing. He understands the meaning of customer service. Have not been treated this well and other dealers. Ever. More

by tadsbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane

Dec 12, 2019

Castle Chevrolet GMC McHenry responded

Thank you very much. We love customers like you and if you ever need anything please feel free to reach out to us. Remember, "If Doesn't Say Gary Lang On The Back, You Probably Paid To Much"

November 29, 2019

Dealership Rating
Employee Rating

Service staff is great !! The service staff is extremely knowledgeable, honest, and attentive to the customers needs. They stand behind their work and take good care of your ca More

by Taillight Solutions LLC.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Marulli and Joe Ortegel

Dec 02, 2019

Castle Chevrolet GMC McHenry responded

Thank you very much. We love customers like you and if you ever need anything please feel free to reach out to us. Remember, "If Doesn't Say Gary Lang On The Back, You Probably Paid To Much"

November 16, 2019

Dealership Rating
Employee Rating

Service department does an excellent job getting my vehicles in and out of service. Having a loaner vehicle is also very important to me. Chris Schoeler always works with my schedule to get me vehicle More

by Diesel
Recommend Dealer
Yes

Other Employees Tagged: Chris Schoeler does an excellent job working around my schedule when our vehicles need to get in.

Nov 18, 2019

Castle Chevrolet GMC McHenry responded

Thank you very much. We love customers like you and if you ever need anything please feel free to reach out to us. Remember, "If Doesn't Say Gary Lang On The Back, You Probably Paid To Much"

October 31, 2019

Dealership Rating
Employee Rating

Used Car Stereotype Fits Perfectly for this Dealership My salesman was the typical xxxxxxx and the vehicle I bought was unsafe to be on the road and the dealer knew it. When they an opportunity to correct More

by ShortEndOfTheStick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jeff Vicari , Jeff Lang

Nov 25, 2019

Castle Chevrolet GMC McHenry responded

We sincerely apologize for any issues with your purchase however we assure you we would not sell an unsafe car.

October 29, 2019

Dealership Rating
Employee Rating

They did a great job and was in and out quickly without an appointment. There was a problem with my wipers since we bought the car and now it finally works More

by Jaeson
Recommend Dealer
Yes

Other Employees Tagged: Dino Kokotas

Oct 29, 2019

Castle Chevrolet GMC McHenry responded

Thank you very much. We love customers like you and if you ever need anything please feel free to reach out to us. Remember, "If Doesn't Say Gary Lang On The Back, You Probably Paid To Much"

October 22, 2019

Dealership Rating
Employee Rating

Great service Brought our car, a Chevy Equinox, in for it's first oil change and tire rotation. We were greeted by Shane Ryder, he explained what they would be doin More

by George W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Ryder

Oct 22, 2019

Castle Chevrolet GMC McHenry responded

Thank you very much. We love customers like you and if you ever need anything please feel free to reach out to us. Remember, "If Doesn't Say Gary Lang On The Back, You Probably Paid To Much"

September 05, 2019

Dealership Rating
Employee Rating

Levi made our new buying experience a good one. My husband and I were in a position we needed to get a new vehicle. Chris S. in service, who is always a great help, recommended we talk to Levi. L More

by michaelo0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Ludford, Levi Megerdi

Sep 06, 2019

Castle Chevrolet GMC McHenry responded

Thank you very much. We love customers like you and if you ever need anything please feel free to reach out to us. Remember, "If Doesn't Say Gary Lang On The Back, You Probably Paid To Much"

September 05, 2019

Dealership Rating
Employee Rating

Service Personnel Joseph Ortegal was very helpful during my process of service. It took no time at all to have my car serviced, which is always a plus, so I can get on More

by Gianna22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Ciszon

Sep 06, 2019

Castle Chevrolet GMC McHenry responded

Thank you very much. We love customers like you and if you ever need anything please feel free to reach out to us. Remember, "If Doesn't Say Gary Lang On The Back, You Probably Paid To Much"

August 13, 2019

Dealership Rating

Professionalism Shane had a phone when I came, Joe took the helm and got us settled in. Professionalism at its BEST. Shane and Joe RULED AS A TEAM@ More

by The Nordlunds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2019

Castle Chevrolet GMC McHenry responded

Thank you very much. We love customer like you and if you ever need anything please feel free to reach out to us. Remember, "If Doesn't Say Gary Lang On The Back, You Probably Paid To Much"

...
5
...

Dealership Inventory (458 Vehicles)

new 2026 GMC Sierra 3500 car, priced at $71,953
2026 GMC Sierra 3500
new
Onyx Black exterior
Automatic
Four-wheel Drive
used 2024 Volkswagen Jetta car, priced at $20,603
2024 Volkswagen Jetta
used
Deep Black Pearl exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Equinox car, priced at $28,315
2026 Chevrolet Equinox
new
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Traverse car, priced at $51,407
2026 Chevrolet Traverse
new
Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Chevrolet Trax car, priced at $24,267
2026 Chevrolet Trax
new
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $67,410
2026 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive