JR Arnold | Page 5
Service Director
Castle Chevrolet GMC McHenry
1107 State Rte 31
McHenry, IL 60050
116 Reviews
Write a Review116 Reviews of JR Arnold
December 17, 2019
Smooth purchase from order to delivery. The Gary Lang Subaru sales crew worked well with us from the initial order to the final delivery. Information on expected time to delivery day was acc The Gary Lang Subaru sales crew worked well with us from the initial order to the final delivery. Information on expected time to delivery day was accurate. They answered all questions quickly and honestly. More
Other Employees Tagged: Edward Chambers, Rick Diamond, Cody Hamel, Reilly Huber, Caroline Urrutia
December 12, 2019
Great customer service Shane in the service department was amazing. He understands the meaning of customer service. Have not been treated this well and other dealers. Ever. Shane in the service department was amazing. He understands the meaning of customer service. Have not been treated this well and other dealers. Ever. Thank you Shane. More
Other Employees Tagged: Shane
November 29, 2019
Service staff is great !! The service staff is extremely knowledgeable, honest, and attentive to the customers needs. They stand behind their work and take good care of your ca The service staff is extremely knowledgeable, honest, and attentive to the customers needs. They stand behind their work and take good care of your car while it’s in their possession. I’m VERY picky about who touches my corvette and they have not let me down yet. Thanks again More
Other Employees Tagged: Chris Marulli and Joe Ortegel
November 16, 2019
Service department does an excellent job getting my vehicles in and out of service. Having a loaner vehicle is also very important to me. Chris Schoeler always works with my schedule to get me vehicle vehicles in and out of service. Having a loaner vehicle is also very important to me. Chris Schoeler always works with my schedule to get me vehicles in. More
Other Employees Tagged: Chris Schoeler does an excellent job working around my schedule when our vehicles need to get in.
October 31, 2019
Used Car Stereotype Fits Perfectly for this Dealership My salesman was the typical xxxxxxx and the vehicle I bought was unsafe to be on the road and the dealer knew it. When they an opportunity to correct My salesman was the typical xxxxxxx and the vehicle I bought was unsafe to be on the road and the dealer knew it. When they an opportunity to correct it they did less than required. A third attempt resulted in more sub standard work and I still have an unsafe vehicle. More
Other Employees Tagged: Jeff Vicari , Jeff Lang
October 29, 2019
They did a great job and was in and out quickly without an appointment. There was a problem with my wipers since we bought the car and now it finally works an appointment. There was a problem with my wipers since we bought the car and now it finally works More
Other Employees Tagged: Dino Kokotas
October 22, 2019
Great service Brought our car, a Chevy Equinox, in for it's first oil change and tire rotation. We were greeted by Shane Ryder, he explained what they would be doin Brought our car, a Chevy Equinox, in for it's first oil change and tire rotation. We were greeted by Shane Ryder, he explained what they would be doing, had us seated in the waiting area; the car was finished before it was promised, washed and ready to go. Shane made sure we had the information update on the service, he was excellent. More
Other Employees Tagged: Shane Ryder
September 05, 2019
Levi made our new buying experience a good one. My husband and I were in a position we needed to get a new vehicle. Chris S. in service, who is always a great help, recommended we talk to Levi. L My husband and I were in a position we needed to get a new vehicle. Chris S. in service, who is always a great help, recommended we talk to Levi. Levi did a great job really listening to what we required and wanted in the next vehicle. He sat with us did searches and gave suggestions. We test drove a few and looked at some others. We left that night to think about what we might do. I called Levi the next morning and asked if we might see a different model altogether. He was ready with the choice from the day before and also the model we ended up buying. No pressure just listening and offering suggestions. Levi made a stressful time for us actually enjoyable, we got exactly what we needed and wanted. Thank you Levi! More
Other Employees Tagged: Nick Ludford, Levi Megerdi
September 05, 2019
Service Personnel Joseph Ortegal was very helpful during my process of service. It took no time at all to have my car serviced, which is always a plus, so I can get on Joseph Ortegal was very helpful during my process of service. It took no time at all to have my car serviced, which is always a plus, so I can get on with my day off! More
Other Employees Tagged: Bill Ciszon
August 13, 2019
Professionalism Shane had a phone when I came, Joe took the helm and got us settled in. Professionalism at its BEST. Shane and Joe RULED AS A TEAM@ Shane had a phone when I came, Joe took the helm and got us settled in. Professionalism at its BEST. Shane and Joe RULED AS A TEAM@ More
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