JR Johnston | Page 2

Jr was amazing. My husband hates salesman with a passion. Calls them vultures.but Jr was amazing from walking out to us on the lot to making the deal, getting us as much as he could on our 2007 mini van and Calls them vultures.but Jr was amazing from walking out to us on the lot to making the deal, getting us as much as he could on our 2007 mini van and finally to making sure my new car was clean and ready to go. Napleton for sure is the best to deal with. More

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Great Service - Hassle Free JR Johnston was very good to work with. Low pressure and did a great job of communicating. Very seasoned and experienced sales representative. I wo JR Johnston was very good to work with. Low pressure and did a great job of communicating. Very seasoned and experienced sales representative. I would highly recommend JR. More

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A great experience with JR, Sales manager and finance manager at Napleton VW! And even during the Covid 19 scare, the service department came to my home, picked up my car, made the necessary fix at the d manager at Napleton VW! And even during the Covid 19 scare, the service department came to my home, picked up my car, made the necessary fix at the dealership, brought it back to me, disinfected it, all at no charge! No that is customer service! More

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John Johnston and Bill Hall followed thru with their promises. Thank you and would recommend them to all of your used car needs so thanks again! promises. Thank you and would recommend them to all of your used car needs so thanks again! More

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John Johnson (JR) worked with us when we were looking at a new vehicle. He was professional, easy to work with. Returned our calls promptly and made our purchase go smoothly. Thank you JR for all your help a new vehicle. He was professional, easy to work with. Returned our calls promptly and made our purchase go smoothly. Thank you JR for all your help and for making this an easy purchase. Sincerely, Brian and MeLisa Gibson More

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Couldn't have asked for a better experience! We originally wanted to simply test drive a vehicle. We were on the fence about what we wanted and were just planning on looking. I contacted JR via e We originally wanted to simply test drive a vehicle. We were on the fence about what we wanted and were just planning on looking. I contacted JR via email and let him know what car we were interested in. He had the car pulled up front and ready for us to drive when we got there. JR was so knowledgeable and answered all of our (many) questions. We ended up finding another car and even though it was getting late he grabbed the keys and let us take it for a spin. We never felt pressured or rushed and he was such a pleasure to deal with that we ended up buying right then and there. If you are like me and dread car shopping because of the typical "high-pressure salesman" then I would suggest you contact JR. The whole process was so easy and quick that I still can't believe I have a brand new car sitting in my driveway! Thank you so much JR!! More

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Fantastic customer service and experience It was our first time buying a car from a dealership and JR made it an absolute breeze for us. He took the fear out of taking the leap of faith and we It was our first time buying a car from a dealership and JR made it an absolute breeze for us. He took the fear out of taking the leap of faith and we couldn't be happier with our new (to us) Jetta. Thanks JR for making our first car buying experience an awesome one. We will be back to him for any future VW needs. Furthermore, Bill was awesome. Although it's not ideal to go to a dealership to buy a car on a timeline, that's what my job required and Bill did not disappoint. He was quick, friendly and understanding, and made the financing portion of the deal fly by and I was so appreciative. Thank you Bill and JR! More

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Great visit Met with J. R., closed my lease, Had a great time. Viewed all the new, and used cars and decided to purchase the one that I drive in. Met with J. R., closed my lease, Had a great time. Viewed all the new, and used cars and decided to purchase the one that I drive in. More

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Excellent service, and extremely knowledgeable. Fantastic experience, answered all of our questions extensively, truly helped us find the best deal for us instead of selling us. 12/10 would recommen Fantastic experience, answered all of our questions extensively, truly helped us find the best deal for us instead of selling us. 12/10 would recommend. More

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Great experience buying a car. It was like a breath of fresh air dealing with J.R. his knowledge of the products he sells is outstanding. and was very patient while i :waffled" bet It was like a breath of fresh air dealing with J.R. his knowledge of the products he sells is outstanding. and was very patient while i :waffled" between a couple of used cars they had. overall experience from sales to finance to service has been 5 stars, would give 6 stars if I could More

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