JT Teodoro
JT Teodoro at Westside Lexus

JT Teodoro | Page 33

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
369 Reviews
4.9

369 Reviews

Write a Review

Dealership Experience

6 yrs, 4 mos

369 Reviews of JT Teodoro

May 28, 2021

Dealership Rating
Employee Rating

Customer satisfaction! Professional! Mary Margaret navigated process effortlessly & made us feel special. JT-finance streamlined paperwork. Travis, tech guru, adept at reducing Lexus logistics for us More

by CAROLEBARELA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Travis Buck

May 30, 2021

Westside Lexus responded

We're happy that you're happy, Carole! Thank you for reviewing your experience with Mary Margaret and the team - we're so glad they could make the vehicle purchasing process pleasant and effortless. We're grateful to have earned your business and wish you many years of safe travels ahead! - the Westside Lexus staff

May 26, 2021

Dealership Rating
Employee Rating

The salesman did a fantastic job from the moment we entered the dealership, telling us about the various options and offers, test driving, pricing, finance and all. More

by michel1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edwar Guerrero

May 26, 2021

Westside Lexus responded

Thank you for leaving us a review! We're happy to hear that our Westside Lexus team walked you through the purchase of your vehicle and we wish you safe travels!

May 24, 2021

Dealership Rating
Employee Rating

The place were cleaned and huge, got to walk a lot to see your favourite cars. Salesman were nice and friendly, but they change their faces when you get the time to deal the price. More

by Chloe
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Philippe Haddad

May 25, 2021

Westside Lexus responded

Chloe - I am sorry to hear that you did not have a better experience. We strive to make the purchasing process straightforward and transparent for our guests, and it is concerning that this was not better reflected in your time working with us. I would be happy to speak with you to see if there is anything I can do to help improve your visit. If you are interested in discussing this further, please do not hesitate to give me a call. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

May 22, 2021

Dealership Rating
Employee Rating

Great customer service. Very clean and comfortable. We’ve been a customer for twenty years. The sales, finance and service departments were very helpful and knowledgeable. More

by mtbruckner68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 24, 2021

Westside Lexus responded

Thank you so much for being a loyal Westside Lexus customer! We are truly grateful for your continued support and delighted to see this positive feedback. Enjoy your week and we'll see you soon!

May 21, 2021

Dealership Rating
Employee Rating

John Parrish was the salesman.He was very professional, John Parrish was the salesman. He was very professional, attentive and friendly. He made sure to familiarize me with all the options the car offere More

by judytully
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Parish

May 21, 2021

Westside Lexus responded

Judy - "professional, attentive and friendly" are all words we love to see. Thank you so much for taking time to post a great review and recommend John! All of us at Westside Lexus appreciate your business and hope that you absolutely love your new car.

May 20, 2021

Dealership Rating
Employee Rating

Awesome product , awesome John Parish!Xxxxxxx xxxxxc Awesome product , awesome John Parish! Xxxxxxx xxxxxc cxcxccc cxcxcccc by bb no mm he gg did ss as nnn nnnn nnn kkkk llll mm Aplus More

by eltrob
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Perkins , John Parish

May 20, 2021

Westside Lexus responded

Thanks for reviewing Westside Lexus and for giving a shout-out to John!

May 19, 2021

Dealership Rating
Employee Rating

Great salesman Dom. that helped me get my Lexus at a reasonable price. However, was not thrilled when the dealership/ Finance told me I had to finance through Lexus at a much higher rate to get the Col More

by gdbhpd
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton , Dom. Went above and beyond to help me get the vehicle at a reasonable price

May 20, 2021

Westside Lexus responded

While it is great to hear that Dom was able to assist with your purchase, the rest of your feedback is disappointing to read. We want the most for our guests, and it is never our intention to inconvenience or mislead them. I would appreciate the chance to speak with you to see if there is anything I can do to help straighten things out. If you are interested in having that conversation, please do not hesitate to give me a call. Thank you, Christian Davidson - Lead Financial Services Manager - (281) 558-3030

May 18, 2021

Dealership Rating
Employee Rating

Fantastic experience from start to finish. From the Fantastic experience from start to finish. From the moment I walked in the door, until the time I left that day, everyone was super friendly and hel More

by williamw1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chong Lee

May 18, 2021

Westside Lexus responded

Your review fills us with pride! All of us at Westside Lexus appreciate the time you took to leave such outstanding feedback. It is our number one priority to deliver exceptional customer service, and we are thrilled to hear our staff was able to assist you so successfully. We especially love that they helped you drive home in the right car for you. It means a lot that our service stood out to you, and we wish you safe travels in your new ride!

May 16, 2021

Dealership Rating
Employee Rating

Good lease offers. Professional customer service, Work with customers to close the deals. Finance department was professional and helpful to explain the details. Good dealership to visit and work with. More

by Mashirafcan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hai Do

May 17, 2021

Westside Lexus responded

Thank you for sharing this feedback about your purchasing process so that others will know what it's like to be our guest at Westside Lexus. Congratulations on your new vehicle! We appreciate your business and kind review.

May 15, 2021

Dealership Rating
Employee Rating

Jim, our representative, was very helpful and patient while he worked with us. JT in Finance was very knowledgeable and helped us to better financing More

by andy.marque
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Fikaris

May 17, 2021

Westside Lexus responded

Andy, thank you for taking the time to leave us a review! We are pleased to hear that Jim and JT both took such good care of you here at Westside Lexus, and we will certainly let them know that you appreciate their help. We hope to see you again sometime!

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