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Jacin Hogeland
Jacin Hogeland at Maus Nissan of North Tampa

Jacin Hogeland

Service Drive Manager

Maus Nissan of North Tampa

11011 N Florida Ave
Tampa, FL 33612

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4.3
44 Reviews
4.3

44 Reviews

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44 Reviews of Jacin Hogeland

November 02, 2025

Dealership Rating
Employee Rating

Not honest, been going to them for many years. recently found out billing for services not rendered. if you purchase a car have them print of the paperwork so you can read it and sign it by ha More

by lteddybear28
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Javier Ramirez

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Nov 06, 2025

Maus Nissan of North Tampa responded

Ms. Welch, we have offered to invite you in and go over all of your paperwork - from service, and sales. We have even offered you additional consideration, but you have not met with any of our staff in order to do so. Please contact us directly, and we will be happy to help address, and put to rest, your concerns. Thank you, and have a blessed day. - Team Maus, 813-800-6287

Nov 06, 2025

lteddybear28 responded

Maus Nissan, Not true, your staff never offered to go over the paperwork with me. Your staff told me an amount that you offered and that I would need to sign a waiver. Your staff said Nissan Maus would be willing to cover the Maus care package and that was it. I declined because I am asking for reimbursement of the Maus care along with the ABS modular and Control Arm I was billed for and 7 months later, after an almost 5k job, to need a new car 11 months later. I do not know about anyone else, but I would have purchased a new car that day instead of giving Nissan Maus that amount of money and then purchasing an overpriced new car 11 months later. And someone keeps saying I came in for a battery. No, I came in for one thing only, and it was my ABS light. The only thing I told the service advisor this day was I am bringing in my vehicle due to my ABS. The service advisor wrote what they wanted to write on the report. Nissan Maus advisor said my car would not start unless I brought a new battery. And then my car did not start, Nissan Maus put me in a rental because there was a problem with the battery draining. Funny thing the battery was only 1.5 yrs old and of course purchased from Nissan Maus. I would not have brought a battery if the service advisor never said my car would not move without it. I do not know anything about cars, but I knew I had to go to work to pay the money on the credit card I swiped to fix a car, that was not working less than a year later. While being told if I paid the little over $5k it would. If you would like to settle the Maus Care, I am willing to come in regarding this. If you want me to accept the offer and sign my rights away regarding the ABS modular and Control Arm, then again, I say no thank you. Because I do not have much and I chose to come to Nissan Maus and pay them whatever they charged, trusting I was paying for services rendered. Until I received proof, they were not completing the work they were billing for. Thank you for your time and response, LaShawn

August 06, 2025

Dealership Rating
Employee Rating

Steve and Jason were Amazing in the service department. Fortunately, they were not the issue. Paid for calibration, the work was not done. Going to another dealership to have the same work done. The work w More

by lteddybear28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Damian Rhule Sr, Cristian Martinez, Javier Ramirez

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Aug 06, 2025

Maus Nissan of North Tampa responded

LaShawn we understand your frustrations and understand that Steve Canalejo is in contact with you and working to help resolve these frustrations. If you need anything please let him know so we can best assist..

October 31, 2024

Dealership Rating
Employee Rating

Jacin was very helpful and courteous. Also the service was done quickly. A pleasant experience. More

by SESINGLETARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 02, 2024

Maus Nissan of North Tampa responded

Thank you for taking the time to leave a review for us at Maus Nissan Of North Tampa. We're happy we could meet your expectations! David Fitzwater Owner Loyalty Manager Maus Nissan of North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

October 25, 2024

Dealership Rating
Employee Rating

This dealership has been the best from day one. The option to have my truck picked up and maintenance performed while I’m at work is the best. When all I want is the included Maus care service I’m More

by johnaellis9235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martin , Brandon Cruz, Brad Seabury, Justin Skelton, Lance Wallace

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Oct 26, 2024

Maus Nissan of North Tampa responded

We are so happy to read such a great review about Maus Nissan Of North Tampa! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

October 16, 2024

Dealership Rating
Employee Rating

Amazing crew! Got me in and out pretty fast and helped me figure out what I needed (I know nothing about cars) More

by 16JONATHAN.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martin, Kevin Leon, Steven Barranco , Brandon Cruz, Dalton Pletscher, Aldo Rrethatakaj, Brad Seabury, Justin Skelton, Lance Wallace

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Oct 19, 2024

Maus Nissan of North Tampa responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

October 11, 2024

Dealership Rating
Employee Rating

Fast, honest and competent service. Britten was a great service representative. Made my car safe to drive. Again. More

by Sandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martin , Brad Seabury, Justin Skelton, Lance Wallace, Britten

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Oct 17, 2024

Maus Nissan of North Tampa responded

Sandi, we're so glad that we were able to go above and beyond your expectations! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

October 10, 2024

Dealership Rating
Employee Rating

It's very good and the people help you to deal with your problem is very Cain people thank for take care me More

by josefilome1260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martin, Kevin Leon, Royce Ready , Brandon Cruz, Eddie Hill, Nena Potter, Brad Seabury, Justin Skelton, Lance Wallace

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Oct 17, 2024

Maus Nissan of North Tampa responded

Thank you; we appreciate your feedback! David Fitzwater Owner Loyalty Manager dfitzwater@mausfamilyauto.com 813-931-6213

October 04, 2024

Dealership Rating
Employee Rating

Very professional always letting me know what my care is needed for fixing. I would highly recommend getting your car serviced at Maus Nissan. More

by jmontanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Leon, Ronnie Romine

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Oct 06, 2024

Maus Nissan of North Tampa responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Maus Nissan Of North Tampa. David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

September 30, 2024

Dealership Rating
Employee Rating

Everything was done in a timely manner. All recommended services were noted for the next visit More

by kjdell2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2024

Maus Nissan of North Tampa responded

We really appreciate your feedback! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

September 24, 2024

Dealership Rating
Employee Rating

Courteous, professional and efficient. It was a very nice experience and we ate very grateful for oir oil change. More

by Maria Pelaez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martin , Brandon Cruz, Brad Seabury, Justin Skelton

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Sep 28, 2024

Maus Nissan of North Tampa responded

Maria, we're so glad that we were able to go above and beyond your expectations! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

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