"Left, eventually, with MY new car & feeling good about it! "
I am a pain... lol, I ask lots of questions and take my time. I came in first and worked with Ron. He was very informative and helpful. It was basically closing time on a Friday, so I left to return later. When I came back I found that Ron was off that day, so I worked with Scott - again, very helpful! I am super picky and like details, Scott went over things with me 2 and 3 times with a smile and understanding. When I left the dealership in MY new, barely used Outback, it was dark outside and the detail guys missed a few spots on the back window, but other than that - GREAT experience.
I do seem to have a little glitch in my entertainment system, which I will be addressing this weekend. I will add a review for service at that time.
"Professional and knowledgeable "
Darby was quick to respond and knowledgeable. At no point was he dishonest or try to upsell me. I trusted him and his manager Mark. My price and payment was exactly what they told me it would be. This was the easiest purchase I've made. Thank you!
"Great experience purchasing a used car."
Griz made what could have been a stressful purchase simple. He was knowledgeable and honest with a good sense of humor. I haven't met the minimum words so this is filler....
Other Employees Tagged:
, Dan, don't know his last name but walked me through the features-he was great
"Highly recommend Darby"
Darby was friendly and knowledgeable. He was definitely looking out for my best interests. He never pressured me into making any decisions; in fact, he was very patient as I made some phone calls. Mark in finance was a little more aggressive, but respected my choices. Best car buying experience I've ever had!
"Quick and Easy. Great Experience"
I just recently purchased a used vehicle from Subaru Superstore of Chandler. Our salesman Thomas Darby was great, he was knowledgeable about his products and very friendly. Immediately made us feel welcome. We struck up great conversation regarding vehicles and family. The entire purchase was as flawless and simple as could be. Marc Dicino in finance was also spot on. Both of these guys made the typical car buying experience very easy. When it is time for another vehicle I will certainly stop @ work with Thomas and Marc again. Thanks guys we love the vehicle!
"The Paragon of Car Dealerships and Sales "
Have never had such a great experience shopping for and buying a car. Dan whom I woke up at 7 AM and especially "Grizz" (David Griffin) were pleasures to work with.. They took the pain out of shopping for a new car.....In fact, I could do a "kick butt" commercial for this dealership .....sending all members of my extended family and friends their way......They really are that good!!!!
"Best experience purchasing a car....EVER! 6 STARS!"
Jack Callaghan was the ultimate professional. I inquired about a vehicle that sold just an hour earlier.....he hooked us up with a few other cars to test drive that were similar, and made the task of buying a new car a breeze. From start to finish we were there for just under 3 hrs, which is lightning fast in 'car buying' hours.....From finance to getting the car detailed, it was simply perfect and everyone was positive and cordial. Thanks to Marc and Danielle as well!
We got a great vehicle that clicked all our boxes!
"Quick and easy"
I just purchased a used vehicle from Subaru Superstore of Chandler and the process was a piece of cake. I quickly struck up a good rapport w Tom Darby and had a very comfortable experience w his sales manager and the finance manager as well. Tom was informative, communicated well and got me into the exact vehicle I was looking for. They've earned my future business for sure.
"Leased an Outback"
Very easy process to lease the Outback I wanted. Johnny had the vehicle ready to go, and within a few hours i was on the road with my new Outback! Very professional group and attentive to customer needs. Truly a Superstore setting!
"Great Customer Service "
Tom was a pleasure to work with. He was very polite and courteous, making sure that I was getting everything that I needed. I was very appreciative of Tom’s and Charlie’s professionalism.