Jack Jones
Jack Jones at Donalson Chevrolet Buick GMC

Jack Jones

Sales

Donalson Chevrolet Buick GMC

1415 Hwy 96 Bypass
Silsbee, TX 77656

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4.9
114 Reviews
4.9

114 Reviews

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114 Reviews of Jack Jones

October 14, 2025

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Employee Rating

David and Janna were friendly and courteous. Janna was able to get my Traverse repaired quickly. They kept me in the loop of what was being done and made sure I was happy with my repairs. More

by ussbrown67
Sales Price Transparency
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Recommend Dealer
Yes

October 08, 2025

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They were patient and courteous. . explained everything and followed up with our satisfaction. explained every detail of the warranty. More

by billye154
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Mitchell, Charlie Ozan

September 28, 2025

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The entire team in service took care of my vehicle, in a manner that would make any car owner excited to get the car worked on with them. More

by perryj71
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 26, 2025

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Greg was great to work with, and the trade-in was worth it! Greg and management were patient and helpful. Thank you all for great sales and attention to detail. More

by deanbrenda06
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Recommend Dealer
Yes

Other Employees Tagged: Greg Mitchell, Charlie Ozan

September 26, 2025

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Employee Rating

This is the second vehicle I have bought from Jack. He is always courteous and professional. Jack is always available after the deal has been made to answer any questions or concerns I may have. Zia More

by pkibodeaux
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zia Hanna - Finance

August 31, 2025

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They made the buying process so easy and an absolute pleasure. I will definitely be back to purchase another vehicle from them! More

by cbean4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Charlie Ozan, Keenan Simon

August 29, 2025

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Easy and fast buying process. They were able to answer all my questions and got me what I wanted. More

by chricms86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Ozan

August 21, 2025

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Employee Rating

Best customer service, knowledgeable salesman and great general manager. I would refer anyone looking for a new or used vehicle to DONALSON . More

by TIFFANYASPENCER
Sales Price Transparency
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Recommend Dealer
Yes

August 01, 2025

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Everyone at the dealership did what they said and made the experience nice and easy. More

by FANDING1
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

July 14, 2025

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Employee Rating

Awesome Service with a great price. You want regret shopping here. Customer Service was awesome. More

by mooremisty36
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Greg Mitchell, Charlie Ozan

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