Jack Nguyen
Jack Nguyen at Herb Chambers Ford of Braintree

Jack Nguyen

Service Advisor

Herb Chambers Ford of Braintree

75 Granite St
Braintree, MA 02184

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4.6
222 Reviews
4.6

222 Reviews

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222 Reviews of Jack Nguyen

July 15, 2025

Dealership Rating
Employee Rating

They have knowledgeable technicians. Service efficient and prices are very reasonable. I would recommend Herb Chambers. More

by galfoman
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 15, 2025

Herb Chambers Ford of Braintree responded

Thank you for the great review! It is gratifying to know that you would recommend us, and we look forward to seeing you again next time here at Herb Chambers Ford of Braintree!

July 15, 2025

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Customer service is the best they do everything you want and do it with respect to their customers More

by mds495
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cindi

Jul 16, 2025

Herb Chambers Ford of Braintree responded

We’re glad we could go that extra mile for you! Thank you for choosing us! - Herb Chambers Ford of Braintree

July 15, 2025

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Service was exceptional. Appt started on time and finished in a timely manner. Cindy waited on me and was wonderful all in all it was a great experience. More

by katmanduto
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adam Smith , Cindy

Jul 16, 2025

Herb Chambers Ford of Braintree responded

Hi Katmanduto, we're glad to hear your service experience was smooth and timely with Cindy will be happy to know she made a great impression at Herb Chambers Ford of Braintree. We look forward to serving you again! Safe travels!

July 15, 2025

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I worked with Jack for getting my vehicle serviced. He was great with communication everything being done to my car in timely manner! Would highly recommend Herb Chambers Ford of Braintree to anyone! F More

by Joe752
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Gamble

Jul 16, 2025

Herb Chambers Ford of Braintree responded

Hi Joe - Thank you for recommending Jack and our Herb Chambers Ford of Braintree team! We appreciate your business and hope to see you again down the road. Have a great day!

July 12, 2025

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My experience with Herb CHAMBERS FORD of Braintree was they provided Excellent Service and excellent customer service. More

by ebonilla1963
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Adam Smith , Cindy

Jul 14, 2025

Herb Chambers Ford of Braintree responded

Hi Ebonilla! We are thrilled to hear this was your experience! Thank you for choosing Herb Chambers Ford of Braintree and for highlighting our awesome team.

July 10, 2025

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Great service and qualified repairs, I have been bringing my truck there for years. Friendly & More

by robertlwaldon
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Workmanship
Service Time
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Recommend Dealer
Yes
Jul 10, 2025

Herb Chambers Ford of Braintree responded

Robert, thank you for trusting the Herb Chambers Ford of Braintree team with the care of your truck! We appreciate your continued support and look forward to seeing you at your next visit!

June 20, 2025

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Individual attention. I was wisely advised against unnecessary service. I appreciate that I can use my preferred tech. More

by followinghim@comcast.net
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Christopher (service advisor), Olex (tech)

Jun 20, 2025

Herb Chambers Ford of Braintree responded

We're delighted to hear that you received personalized attention and valuable advice at Herb Chambers Ford of Braintree. Thank you for sharing this feedback.

June 10, 2025

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Employee Rating

I brought my 2020 F150 to herb chambers ford Braintree. On second visit back for burning oil. They diagnosed my engine that it need to be replaced. They covered fill cost of rental. I would highly recommen More

by dfrasier1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience with Herb Chambers Ford of Braintree! We're glad to hear that our team took care of the issue. We appreciate your recommendation and are here if you need anything else!

June 07, 2025

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Employee Rating

I have had great experiences at dealership my service adviser Jack is excellent they keep you informed about the service they are performing on your vehicle More

by Robw3774
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Adam Smith

Jun 09, 2025

Herb Chambers Ford of Braintree responded

Hi Rob, we're delighted to hear that Jack and the Herb Chambers Ford of Braintree team have provided you with excellent service experiences. Keeping our customers informed is a top priority for us!

May 25, 2025

Dealership Rating
Employee Rating

I was in and out in one hour after having the oil changed and a sticker! Cindy kept me informed what was done ! More

by Nmearn30
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I dealt with Cindy the service manager!

May 26, 2025

Herb Chambers Ford of Braintree responded

We're delighted to hear that Cindy and the team at Herb Chambers Ford of Braintree provided such efficient service for your oil change and sticker. Thank you for sharing your experience! Safe travels!

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