Jack O’Donovan | Page 10

Jack O’Donovan is a diligent and detailed person to work with. He notified us quickly and went above and beyond to make our car buying experience stress free. with. He notified us quickly and went above and beyond to make our car buying experience stress free. More

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I placed an order for a new car with Jack and he was a true pleasure to work with throughout. He was extremely patient and helpful in allowing me to test drive various vehicles, kept me informed (and exci true pleasure to work with throughout. He was extremely patient and helpful in allowing me to test drive various vehicles, kept me informed (and excited) as the delivery date approached, and was always quick to respond to any questions that came up. BMW Genius Dipesh was also a great help on delivery day. I'd highly recommend Jack, Dipesh and the team at BMW Sudbury. More

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Great experience. Strong communication through the process. Pleasure to do business with Jack / BMW Sudbury. Strong communication through the process. Pleasure to do business with Jack / BMW Sudbury. More

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It was a pleasure working with Jack. He kept me informed throughout my purchase process. He was professional and patient. Thank you! He kept me informed throughout my purchase process. He was professional and patient. Thank you! More

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Great service - Very helpful service advisor got me out on time so I could pick up my kids!! on time so I could pick up my kids!! More

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Jack provided amazing customer service. We walked into the dealership without an appointment, and thanks to Jack, we walked away with a signed lease the same day. Jack showed us inventory o We walked into the dealership without an appointment, and thanks to Jack, we walked away with a signed lease the same day. Jack showed us inventory online, both what the dealership had and what was en route. He was concise and thoughtful with the vehicle options. He listened to our needs and didn’t try to oversell us. We did a test drive and signed the paperwork. He even came to the bank with us to grab the certified check so we didn’t have to go back to the dealership. He also drove the car to our house two days later after it had been cleaned and inspected. That was super helpful! I 110% recommend him and plan to work with him in the future for additional car needs. Thanks, Jack! More

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Jack has been a wonderful partner through our purchase of two vehicles with him. He is very knowledgeable, available for questions and updates, and shows a genuine interest in helping his clients drive away two vehicles with him. He is very knowledgeable, available for questions and updates, and shows a genuine interest in helping his clients drive away happy. He’s a pleasure to work with and makes the whole process enjoyable with his enthusiasm - Thanks Jack!!! More

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BMW wasn't even in the top 5 because of a prior poor experience with the fit and finish of the vehicle and the transaction from beginning to end. Jack O'Donovan and Joe D'Alfonso have turned that aroun experience with the fit and finish of the vehicle and the transaction from beginning to end. Jack O'Donovan and Joe D'Alfonso have turned that around. Professional, easy, low pressure, humorous, knowledgeable and willing to go the extra mile. They use the tools given by the dealership to the best they can be used. After buying 30 plus cars in my lifetime, this was the best experience and I will look to them first for the next transaction. More

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Great guy! Super responsive, knowledgeable and helpful. Not pushy at all. We would def seek him out for our next BMW! Super responsive, knowledgeable and helpful. Not pushy at all. We would def seek him out for our next BMW! More

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Jack O’Donovan was a pleasure to work with throughout the purchasing process. I had to wait several months for the car to be built and Jack kept me informed along the way. He was always professional, frien purchasing process. I had to wait several months for the car to be built and Jack kept me informed along the way. He was always professional, friendly, and concerned about my satisfaction with delivery of the car. More

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