Jack O’Donovan | Page 10

Jack was great at keeping me up to date with the status of my lease car. He was happy to text early in the morning and late at night to ensure I received my car on time! He’s friendly and personable and cl of my lease car. He was happy to text early in the morning and late at night to ensure I received my car on time! He’s friendly and personable and clearly wants the best for his customers. Overall my purchase with Jack was a great experience! More

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I had a great experience at Herb Chambers BMW of Sudbury and would recommend them to anyone looking for a new car. Jack O'Donvan was especially great, even taking the time to bring a car to us to test driv and would recommend them to anyone looking for a new car. Jack O'Donvan was especially great, even taking the time to bring a car to us to test drive when it wasn't available while we were at the dealership. (This is probably what clinched it for us.) The whole sales process was smooth, efficient and easy. My training session with Kunj was extremely helpful as well. Highly recommend! More

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I have always found Herb Chambers BMW in Sudbury to be a well run, professional dealer. Great service department and the sales staff are top notch. I worked with Jack O'Donovan for my latest car purchase - well run, professional dealer. Great service department and the sales staff are top notch. I worked with Jack O'Donovan for my latest car purchase - he was well-informed, followed through on every aspect of the process and was simply a pleasure to work with. More

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Jack is an exceptional salesman and really went above and beyond to keep my business with BMW Sudbury. I have bought many cars through the dealership over ~15 years, but was honestly considering another opt beyond to keep my business with BMW Sudbury. I have bought many cars through the dealership over ~15 years, but was honestly considering another option this time around. He’s super responsive, down to earth, and makes the sales process incredibly easy and enjoyable. I couldn’t be happier with the new car and my decision to work with him…again! I will be back! More

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Jack O’Donovan is a diligent and detailed person to work with. He notified us quickly and went above and beyond to make our car buying experience stress free. with. He notified us quickly and went above and beyond to make our car buying experience stress free. More

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I placed an order for a new car with Jack and he was a true pleasure to work with throughout. He was extremely patient and helpful in allowing me to test drive various vehicles, kept me informed (and exci true pleasure to work with throughout. He was extremely patient and helpful in allowing me to test drive various vehicles, kept me informed (and excited) as the delivery date approached, and was always quick to respond to any questions that came up. BMW Genius Dipesh was also a great help on delivery day. I'd highly recommend Jack, Dipesh and the team at BMW Sudbury. More

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Great experience. Strong communication through the process. Pleasure to do business with Jack / BMW Sudbury. Strong communication through the process. Pleasure to do business with Jack / BMW Sudbury. More

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It was a pleasure working with Jack. He kept me informed throughout my purchase process. He was professional and patient. Thank you! He kept me informed throughout my purchase process. He was professional and patient. Thank you! More

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Great service - Very helpful service advisor got me out on time so I could pick up my kids!! on time so I could pick up my kids!! More

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Jack provided amazing customer service. We walked into the dealership without an appointment, and thanks to Jack, we walked away with a signed lease the same day. Jack showed us inventory o We walked into the dealership without an appointment, and thanks to Jack, we walked away with a signed lease the same day. Jack showed us inventory online, both what the dealership had and what was en route. He was concise and thoughtful with the vehicle options. He listened to our needs and didn’t try to oversell us. We did a test drive and signed the paperwork. He even came to the bank with us to grab the certified check so we didn’t have to go back to the dealership. He also drove the car to our house two days later after it had been cleaned and inspected. That was super helpful! I 110% recommend him and plan to work with him in the future for additional car needs. Thanks, Jack! More

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