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Jack O’Donovan
Jack O’Donovan
Sales and Leasing Consultant
Herb Chambers BMW of Sudbury
128 Boston Post Rd
Sudbury, MA 01776
132 Reviews
Dealership Experience
6 yrs, 11 mos
Industry Experience
6 yrs, 11 mos
Languages Spoken
English
132 Reviews
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132 Reviews of Jack O’Donovan
October 14, 2025
My team was incredible! Jack O’Donovan was quick to respond to all my questions and guide me through the process since we had not yet met in person. I think everything was s Jack O’Donovan was quick to respond to all my questions and guide me through the process since we had not yet met in person. I think everything was seamless. I then had a thorough tutorial with Julia Ladd, superb! Financing went smoothly as well with Chad Armstrong. Also, a quick shout out to Justin who got me on the right track after my initial phone call. At the end of the day Jack walked me out to review a few details so I would feel perfectly at ease driving to the Cape that night. I would highly recommend BMW of Sudbury! And, I love my new SUV X1. Thank you all! Best, Doreen Kieffer More
by doreenmk18
Other Employees Tagged: Chad Armstrong , Julia Ladd
September 22, 2025
Ordering a brand-new BMW is always exciting, but BMW Sudbury makes it feel truly special. I live in New York, where there are plenty of dealerships close by, yet for this order I knew I wanted to return Sudbury makes it feel truly special. I live in New York, where there are plenty of dealerships close by, yet for this order I knew I wanted to return to Sudbury, where I got my very first BMW. Every single person I worked with was not only helpful and knowledgeable, but also genuinely caring. From Sales and Finance to Parts, BMW Genius, and Management, each department went out of their way to make the process smooth and enjoyable. I never felt like “just another customer” — the entire team made me feel valued and welcomed every step of the way. More
by NK
Other Employees Tagged: Charlie Karkaetedes, Vince Souza, David Sales, Andrew Crede
August 31, 2025
Communication between the entire “team” was minimal and frustrating. Problem with prompt responses when seeking answers. frustrating. Problem with prompt responses when seeking answers. More
by Liz
Other Employees Tagged: Charlie Karkaetedes, Chad Armstrong
August 30, 2025
Great customer service. Jack and team took the time to really understand what I was looking for and delivered excellently. Kudos to the team! Jack and team took the time to really understand what I was looking for and delivered excellently. Kudos to the team! More
by ooadekunle7
Other Employees Tagged: Sherrad Abdool
August 02, 2025
Jack O. was great. Straight-forward, honest, prompt answers. No upselling, no pressure, just answers and suggestions. Great at keeping me informed on the sta was great. Straight-forward, honest, prompt answers. No upselling, no pressure, just answers and suggestions. Great at keeping me informed on the status of my ordered vehicle. More
by BP
Other Employees Tagged: Nana Hagan, Sherrad Abdool
July 14, 2025
Jack was instrumental throughout my leasing process, and answered all of my questions timely and effectively. His knowledge on the car, as well as the process, made the decision as easy as can be. If anyone answered all of my questions timely and effectively. His knowledge on the car, as well as the process, made the decision as easy as can be. If anyone I know needs a car, I’ll certainly send them Jack’s way. More
by Jake.donaruma
Other Employees Tagged: Phil Hunt, Chad Armstrong, Benjamin Welcher
July 04, 2025
My wife and I needed to find a car quickly due to an accident she was in, so we were constrained by this situation. After we explained our situation to Jack, he worked with us to find the options that accident she was in, so we were constrained by this situation. After we explained our situation to Jack, he worked with us to find the options that made the most sense for us and then ensured we'd get the car we needed within the required timeframe. We live a couple of hours away from Sudbury and initially went into the dealership while in the area to check out BMWs. But after working with Jack, we were convinced that buying the vehicle with him was the right choice. Jack was courteous and understanding of our situation, answered all of our questions, and matched a car to our needs. Jack went out of his way to make a long-distance transaction easy and convenient. He even delivered the vehicle to us! I would highly recommend working with Jack and the entire BMW of Sudbury team! More
by Charlie
Other Employees Tagged: Mostafa Amin, Renato Sehovic
May 31, 2025
The new receptionist was funny and polite. Jack was very professional and has a very relaxed demeanor. He didn’t pressure me at all, which is important. Chad in finance was good; Julie the tec Jack was very professional and has a very relaxed demeanor. He didn’t pressure me at all, which is important. Chad in finance was good; Julie the tech geek is super smart and all were very nice and welcoming. More
by elrivers20
Other Employees Tagged: Chad Armstrong , Rececptionist- name unknown, Julia in tech
May 25, 2025
BMW of Sudbury made the buying experience amazing ! Client Advisor, Jack O’Donovan, was professional , knowledgeable and extremely pleasant to work with . I highly recommended BMW of Sudbury to anyone Client Advisor, Jack O’Donovan, was professional , knowledgeable and extremely pleasant to work with . I highly recommended BMW of Sudbury to anyone looking for a seamless and stress-free car buying experience ! More
by Leedsee
