"22 hours agoNot pleased, was deceptive with pricing. The..."
22 hours ago
Not pleased, was deceptive with pricing. The sticker price vs the actual price charged at checkout, was much higher then is standard. It was partially my fault for not being able to be with my wife, who bought a Toyota Sienna from them. The sticker price was 20500 but then when my wife went to purchase the vehicle all the"Dealer fees" we're over $4000 in the end after lots of haggling my wife got it down 2 $23,790 I spoke to my wife over the phone about this as it was happening. I said it was acceptable because it was a newer 2018 Toyota Sienna with only 25,000 miles but when my wife brought it home there was significant scratches dings and general body damage that my wife unfortunately did not pay much attention to. With all the scratches and dings it was by no means a good deal and the way they inflated the dealers fees. I feel they took advantage of my wife, and it makes me never want to shop there again!
I have been waiting 3 weeks to get a situation handled that was created by a sales rep stealing from customers. The phone operator was ugly and very rude. One hung up on me, no return calls from management, said they do not have a district manager or corporate office. I have never use anything Coggin again. It’s does not matter if it’s Coggin Ford or Coggin Nissan I see the same thing as horrible customer service and complete disrespect for customers. Management never return phones and I’m just sick to my stomach I even trusted them.
"New car experience "
- Seminole debby
If you are looking to buy a car I highly recommend BryanShannon. He was so helpful!!!
This is the 2nd Nissan we have gotten from them.
"Dishonest Salesperson and Manger"
Lied about out the door price. Ask question to salesperson about a finance charge and both sales person and manger said that there wasn't one. Did not discover the extra charge until insuring the car. It was only a $40.00 charge but when you ask someone a direct question you would expect an honest answer. I could never trust someone that lies so effortlessly to a simple question.
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