Jack Spence

The service that I received was , they greeted me , was sincere, told me what exactly they were going to do , performed the work they said they would do . Service was done in less time than they said . I w sincere, told me what exactly they were going to do , performed the work they said they would do . Service was done in less time than they said . I was very happy. More

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Courteous, clean waiting area. Got my recall part ordered and should be in later this week! Got my recall part ordered and should be in later this week! More

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Oil change for 8 o’clock in the morning and the whole thing took about 25 minutes. I was in and out about 30 minutes sooner than the actual appointment was scheduled for. thing took about 25 minutes. I was in and out about 30 minutes sooner than the actual appointment was scheduled for. More

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Jack Spence always takes great care of all my service needs. Explains things well and very kind. needs. Explains things well and very kind. More

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All the service was completed quickly and correctly. Everyone was so kind and very helpful Everyone was so kind and very helpful More

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I’ve been having my car for eight years and they have been taking care of my car for eight years. I love this dealership so glad I was able to pay off my car just a beautiful experience with the service been taking care of my car for eight years. I love this dealership so glad I was able to pay off my car just a beautiful experience with the service department as well as sales. More

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Clean area to wait. Service adviser keeps you inform. No complaints. Washes car after service which I like. Service adviser keeps you inform. No complaints. Washes car after service which I like. More

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After getting a diagnostic test by Auto Zone telling my grill air shutter was closed, I went Woods. I was told that would be $138 to replace it and $66 for an oil change. After waiting an hour and a half, grill air shutter was closed, I went Woods. I was told that would be $138 to replace it and $66 for an oil change. After waiting an hour and a half, Aylssa Toliver told me that my total was $167.38. I was informed by her that it would cost $728 to replace the grill. She had me under the impression that the grill would cost $138. When I questioned her she was rude and condescending! I’ve never paid $167,38 for an oil change and a look at a part that might need to be replaced. Please don’t miss inform customers and when they have questions, tell them to “stop and listen to what I’m saying.” This is the worst experience I have ever had at Woods! Aylssa is not nice or helpful! She was deceptive and I spent $167.38 today for an oil change! I feel cheated, deceived and unappreciated as a customer! More

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Very good service and quick in and out for oil change and tire rotate. Thanks tire rotate. Thanks More

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Service was quick, efficient, and the mechanic I dealt with was very personable and professional with was very personable and professional More

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