Jack Spence
Jack Spence at Wood Nissan Lee's Summit

Jack Spence

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.8
300 Reviews

Dealership Experience

7 yrs, 8 mos

Industry Experience

21 yrs, 4 mos

4.8

300 Reviews

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300 Reviews of Jack Spence

June 11, 2025

Dealership Rating
Employee Rating

Very informative and explaining what I need and will need in the future. Jack is the best !! More

by krfritz06
Service Price Transparency
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Recommend Dealer
Yes

June 10, 2025

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Service is excellent and timely. Jack is always helpful and courteous. Never had a bad experience. More

by Don
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Recommend Dealer
Yes

June 10, 2025

Dealership Rating
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Staff are all nice , they accommodate me right away when I get inside . Mr. Jack Spence was really really nice and very helpful ! My car is washed and I am happy with the service ! More

by Mel
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Recommend Dealer
Yes

June 09, 2025

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This is one of the better service departments in the area. Jack is a true professional and everyone was super nice and the place was immaculate. More

by Xzample
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Recommend Dealer
Yes

June 07, 2025

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Helpful without being pushy. I test drove a car and left with it that afternoon. The quickest and most painless process I have ever had purchasing a car. More

by ARespalie79
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Recommend Dealer
Yes

Other Employees Tagged: EJ Laux, Stephen Brink

June 03, 2025

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They where very helpful with my car sp situation very friendly will absolutely return. Customer service was great. More

by sabrina.couzens
Recommend Dealer
Yes
Jun 06, 2025

Wood Nissan Lee's Summit responded

Thanks so much for the kind words! We’re glad we could help with your car SP situation (and do it with a smile!). Friendly and helpful is exactly what we aim for, so it’s awesome to hear that’s how you felt. We’ll be ready to welcome you back anytime—see you next round!

June 03, 2025

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It was a good service, good customer service but the waiting time was longer than other times. More

by Gis
Service Price Transparency
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Recommend Dealer
Yes
Jun 06, 2025

Wood Nissan Lee's Summit responded

Thanks for the honest feedback! We're glad to hear the service and customer care met your expectations—but we hear you loud and clear on the wait time. We’re always working on being quicker without cutting corners, so your input really helps. Hope to get you in and out faster next time!

May 30, 2025

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Jack has always been the best. He is helpful, polite, and prompt. I know I can always count on him for the best service in town. More

by Jseura
Service Price Transparency
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Recommend Dealer
Yes
Jun 01, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the awesome review! Jack truly is one of the best, and we’re lucky to have him on our team. It means a lot to know you can count on him (and us!) for top-notch service every time. We’ll be sure to pass your kind words along — they’ll make his day!

May 30, 2025

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Scheduled an oil change and the Customer Service was a 5! Very friendly and knowledgeable as well as helpful! Thank You for displaying customer service skills! Kolten was amazing he deserves to be acknowledg More

by sexysharon51
Service Price Transparency
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Recommend Dealer
Yes
Jun 01, 2025

Wood Nissan Lee's Summit responded

Wow — thank you so much for the fantastic review! We’re so glad to hear your oil change experience was smooth and that our team, especially Kolten, made such a great impression. We completely agree — Kolten is amazing, and we’ll be sure he gets the recognition he deserves. We appreciate your kind words and look forward to seeing you next time!

May 30, 2025

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I have bought three vehicles from Wood Nissan dealership. I highly recommend checking them out! They work with you to find the best deal, not just for themselves, but for you as well. Their repair service fo More

by cuttKim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Cobb, EJ Laux

Jun 01, 2025

Wood Nissan Lee's Summit responded

Three vehicles?! That’s incredible — thank you so much for your continued trust in our team here at Wood Nissan! We’re beyond grateful for your loyalty and thrilled to hear that both our sales and service departments have delivered honest, helpful, and top-notch experiences every time. We work hard to do right by our customers, and feedback like yours lets us know we’re hitting the mark. Thanks again for the glowing recommendation — we’re always here when you need us!

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