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Jack Spence
Jack Spence at Wood Nissan Lee's Summit

Jack Spence | Page 3

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

Contact Me
4.9
404 Reviews

Dealership Experience

8 yrs, 6 mos

Industry Experience

22 yrs, 2 mos

4.9

404 Reviews

Write a Review

404 Reviews of Jack Spence

September 02, 2025

Dealership Rating
Employee Rating

JACK the service manager was great. Explained everything to me on my service plan and they got my car done quickly for it's service More

by mooretyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 04, 2025

Wood Nissan Lee's Summit responded

Thanks for sharing your experience! We’re so glad Jack took the time to walk you through your service plan and kept things running smoothly. Quick and clear, that’s exactly what we aim for. We appreciate you choosing us and look forward to seeing you next time!

August 30, 2025

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Employee Rating

Wood Nissan did an excellent job with my Nissan Kicks. Everything was explained in great detail. More

by angie.rhoads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Sep 04, 2025

Wood Nissan Lee's Summit responded

That’s fantastic to hear! We’re glad our team took great care of your Kicks and made sure everything was explained clearly. Thanks for sharing your experience with us, we’ll be here anytime you need us!

August 28, 2025

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Employee Rating

The service was great and fast. Jack Pence bent over backward to take care of me and my car! More

by Inspectir71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 01, 2025

Wood Nissan Lee's Summit responded

We love hearing this! Jack will be so happy to know his extra effort made such a difference for you. Thanks for sharing your experience and for letting us take care of you and your car, we’re always here when you need us!

August 27, 2025

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Service was excellent! Mr. Spence is both knowledgeable and respectful: spot on with projected time frame for job. Acknowledged an issue and gave me an estimate without any More

by dareyome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 01, 2025

Wood Nissan Lee's Summit responded

We’re so glad to hear your visit went so well! Mr. Spence will be thrilled to know his knowledge, respect, and honesty stood out to you. It means a lot that you noticed his effort to be upfront and pressure-free, that’s exactly how we want our customers to feel. Thank you for sharing your experience, and we’d love the chance to keep earning your business down the road!

August 27, 2025

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Employee Rating

They give fast and courteous service. It was easy to get an appointment. Nice waiting area. More

by trfarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 29, 2025

Wood Nissan Lee's Summit responded

Thank you for sharing your experience! We’re glad to hear that scheduling was easy and that our team provided fast, courteous service. We’re happy you enjoyed our waiting area and look forward to seeing you again!

August 27, 2025

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Service was done in timely manner and staff was very friendly! Would recommend this dealership! More

by jennyburris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Aug 29, 2025

Wood Nissan Lee's Summit responded

Thank you for the kind words! We’re thrilled to hear you had a timely service experience and felt well taken care of by our team. We really appreciate your recommendation!

August 26, 2025

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Employee Rating

Always friendly and always smiling. , Jack explains everything that is going to take place with my car in perfect detail to where I can understand More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 27, 2025

Wood Nissan Lee's Summit responded

We love hearing this! Jack is great at making things clear and easy to understand, and we’re so glad he takes such good care of you. Thanks for sharing your experience, we’ll be sure to pass the praise along to him!

Aug 27, 2025

Michael responded

Every employee needs to be recognized for a job well done thanks again Jack

August 25, 2025

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Love the communication I get from the service team at this dealership. Also timely when I have my cars seviced. More

by Tennis girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blain

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Aug 27, 2025

Wood Nissan Lee's Summit responded

Hi there! Thanks so much for the kind words. We’re thrilled to hear our team kept you in the loop and on schedule—that’s exactly the experience we want for you every time you visit. We appreciate you trusting us with your vehicles and look forward to seeing you next time!

August 25, 2025

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Employee Rating

Everyone was nice and my was fast mt service assistant was very friendly and polite More

by connievold57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 27, 2025

Wood Nissan Lee's Summit responded

Thank you for sharing your experience! We’re glad to hear your visit was quick and that your service advisor took great care of you with friendliness and professionalism. We appreciate you choosing us!

August 24, 2025

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Employee Rating

The service and sales department are top notch. Jack in service and Jeff in sales have treated me great through purchasing and maintaining two different vehicles More

by blevinse1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Catania

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Aug 27, 2025

Wood Nissan Lee's Summit responded

Thank you for sharing this! We’re so glad to hear Jack in service and Jeff in sales have taken such great care of you through both your purchases and maintenance. It means a lot to know you trust our team with multiple vehicles, and we truly appreciate your loyalty!

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