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Jack Spence

Overview Reviews (329) Inventory (458)

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Jack Spence

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9

329 Reviews

Overview Reviews (329) Inventory (458)

Dealership Experience

7 yrs, 9 mos

Industry Experience

21 yrs, 5 mos

4.9

329 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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329 Reviews of Jack Spence

July 03, 2025

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Employee Rating

Very helpful. I would like to thank the service department for looking at my vehicle in a timely manner. Very professional team. Great service I would like to thank the service department for looking at my vehicle in a timely manner. Very professional team. Great service More

by williamabryson1

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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July 02, 2025

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Jack and Kolton in service are so easy to work with! Always are patient and explain things so well! Always are patient and explain things so well! More

by glemmonsrn

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kolten Ferrier

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July 02, 2025

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Jack provided me with excellent customer care. He explained all charges and answered all questions. I am happy to claim Wood Nissan as my care center! He explained all charges and answered all questions. I am happy to claim Wood Nissan as my care center! More

by dickvana

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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July 01, 2025

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It is easy to make an appointment for the care of my car and have been happy with work done. I appreciate the helpfulness of the staff. and have been happy with work done. I appreciate the helpfulness of the staff. More

by Wilmalauver

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Jul 01, 2025 -

Wood Nissan Lee's Summit responded

Thank you for the kind words! We’re so glad the appointment process has been smooth and that you’ve been happy with the work done—that’s exactly what we love to hear. Our team’s always here to help, and we truly appreciate your trust in us!

July 01, 2025

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Excellent service department, Jack was great. Service was fast. Everyone explained work & repairs needed. Thank you Service was fast. Everyone explained work & repairs needed. Thank you More

by maimeh

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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June 30, 2025

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Great service from Jack and the entire team. Very quick and quality work. Thank you. Very quick and quality work. Thank you. More

by Mark

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Jul 01, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much! We’ll be sure to pass this along to Jack and the whole crew—they’ll love hearing it. We're thrilled the service was both quick and high-quality (just how we like it!). Appreciate you taking the time to share, and we’ll see you next time!

June 30, 2025

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Jack was very kind and helpful. Service was quick and friendly staff. I highly recommend. Service was quick and friendly staff. I highly recommend. More

by Ellie

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 01, 2025 -

Wood Nissan Lee's Summit responded

Thank you for the kind words! We’re so glad Jack took great care of you, and it’s awesome to hear the whole team made your visit a quick and friendly one. Your recommendation means everything to us—we truly appreciate it!

June 30, 2025

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I have purchased several vehicles from the dealership and have always appreciated their service and attention to detail. Would always recommend! have always appreciated their service and attention to detail. Would always recommend! More

by kyledf2002

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Blain in service

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Jul 01, 2025 -

Wood Nissan Lee's Summit responded

Hi there! Thank you so much for your continued loyalty—we truly don’t take that for granted. It means the world to us that you keep coming back, and we’re thrilled to know our team’s service and attention to detail have made a lasting impression. We appreciate your recommendation more than you know, and we’ll be here anytime you need us!

June 30, 2025

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The Service at the Nissan Dealership in Lees Summit Missouri is always amazing and quick. Missouri is always amazing and quick. More

by Kaylienbrooke75

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Jul 01, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We’re proud to provide quick, reliable service every time, and it’s awesome to hear that’s exactly what you experienced. We appreciate your support and look forward to seeing you next visit!

June 30, 2025

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Employee Rating

Time set for service was on time and prompt. .. Did more than required Have a great discount .. Did more than required Have a great discount More

by darrelllongie

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Jul 01, 2025 -

Wood Nissan Lee's Summit responded

Thank you for the awesome feedback! We’re glad to hear everything ran right on schedule—and even better that we could go above and beyond for you and hook you up with a great discount. That’s what we call a win-win! We appreciate you and hope to see you again soon.

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