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Jack Spence
Jack Spence at Wood Nissan Lee's Summit

Jack Spence | Page 7

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

Contact Me
4.9
404 Reviews

Dealership Experience

8 yrs, 6 mos

Industry Experience

22 yrs, 2 mos

4.9

404 Reviews

Write a Review

404 Reviews of Jack Spence

July 22, 2025

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Employee Rating

In and out quick. Got us in at scheduled time. Explained work done, what we need to keep an i on and what to expect next visit as well. Jack, is great to deal with! More

by Clinton Dinges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2025

Wood Nissan Lee's Summit responded

Thanks so much for the awesome feedback! We love hearing that everything ran smoothly and that Jack took great care of you. Clear communication and quick, efficient service—that's exactly what we aim for. We’ll be ready for you next visit!

July 21, 2025

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Employee Rating

Every interaction with the service department has been excellent. Quick service and friendly helpful staff has been much appreciated. More

by Thad Bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Jul 23, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We’re thrilled to hear every interaction with our service team has been a great one. Quick, friendly, and helpful is exactly what we aim for, and it means a lot to know it's been appreciated. We’ll be ready (with smiles) anytime you need us again!

July 20, 2025

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Employee Rating

They are always friendly, kind. And offer quick service. They keep you informed on what your car needs. More

by qtdimples20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Jul 22, 2025

Wood Nissan Lee's Summit responded

Thank you for taking the time to share this! We're so glad to hear that our team consistently delivers friendly, kind, and efficient service. Keeping you informed and taken care of is always our goal. We truly appreciate your loyalty!

July 19, 2025

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Employee Rating

Amazing service department. Friendly, quick, and thoroughly explained my issues and how to solve them. More

by MikeGol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith

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Jul 22, 2025

Wood Nissan Lee's Summit responded

Thank you for the awesome feedback! We’re thrilled to hear our service team made a great impression—friendly, quick, and clear communication is what we strive for. We’re always here whenever you need us!

July 19, 2025

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Employee Rating

Jack is awesome. He’s my go to for service. Trust is important and I trust him. More

by Kelwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 22, 2025

Wood Nissan Lee's Summit responded

Thanks so much for the kind words! We couldn’t agree more—Jack is awesome. He works hard to earn that trust, and it means the world that he’s your go-to. We’ll make sure he sees this—he’ll be grinning ear to ear. We look forward to seeing you again next time!

July 18, 2025

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I’m so very glad that Jack is back! Such a huge difference in customer service! More

by Michelle 2017 Rogue SL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 20, 2025

Wood Nissan Lee's Summit responded

We couldn’t agree more — we’re thrilled to have Jack back too! He’s a total game-changer when it comes to customer service, and we’re so glad you noticed the difference. We’ll be sure to pass the love along — thanks for taking the time to share!

July 18, 2025

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Employee Rating

Excellent Service visit. Service was right on schedule. Didn't expect a car wash with the oil change. More

by kanderscows
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Jul 20, 2025

Wood Nissan Lee's Summit responded

We love hearing this — thank you! Glad everything ran right on schedule, and hey, who doesn’t love a surprise car wash? Just our way of going the extra mile (while you save yours). See you at your next visit!

July 18, 2025

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Always friendly & welcoming. Have been going for years & they have always done good honest work. More

by hannahalley1510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kolten Ferrier

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Jul 21, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're honored to have earned your trust over the years and are thrilled to hear you've consistently had a positive experience with our team. We truly appreciate your loyalty and look forward to continuing to take care of you and your vehicle for many more years to come!

July 18, 2025

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Employee Rating

The best dealership in Kansas City when it comes to servicing your vehicle. Reliable and trustworthy. Makes me want to buy another Nissan. You better hold on to Jack Spence, he’s the reason why I keep More

by Twlindsey2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 21, 2025

Wood Nissan Lee's Summit responded

Wow—what an incredible compliment! Thank you so much for the kind words and loyalty. Jack Spence truly is a gem, and trust us—we’re hanging on to him tight! It means the world to hear that his service keeps you coming back. We’d be thrilled to help you into another Nissan whenever you’re ready!

July 18, 2025

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Employee Rating

Great service department experience from Jack and Colton. Car was dropped off after hours yesterday and repaired before it closed today. More

by Craigbabiarz2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kolten Ferrier

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Jul 21, 2025

Wood Nissan Lee's Summit responded

Thank you for the awesome feedback! We’re so glad Jack and Kolten took great care of you—and that we could get your car back to you quickly! We know how important it is to get back on the road without the wait. Appreciate you trusting us, and we’ll be here anytime you need us again!

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