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Jack Utz
Jack Utz
Nissan Certified Product Specialist
Nissan of Cool Springs
212 Comtide Court
Franklin, TN 37067
19 Reviews
19 Reviews of Jack Utz
May 20, 2016
Traditional 1970's Car Salesmanship at it's best. I would not suggest my worst enemy shop here. I refuse to go anywhere near this place again, they took advantage of my trust and screwed me over at ev I would not suggest my worst enemy shop here. I refuse to go anywhere near this place again, they took advantage of my trust and screwed me over at every turn. - Snuck in extra undocumented charges despite the out the door price we agreed on. -Told me I should lie to the finance company. - Delivered my car damaged and then made me fight to get it fixed. - Implied the extended warranty covered this it did not. Basically ripped me off every chance they got! And now despite being told repeatedly to lose my address and not to contact me for any reason, they keep sending me emails and postal mail all the time. AVOID THIS DEALER AT ALL COST! More
by Redman
Other Employees Tagged: Kyle Stewart , Donald Bell, Dave Carey, Matt Giorgio, Drew Jackson, Newt Rowland, Bob Shank, Steven Stallard, Paul Stamatis, Tee Banks
February 23, 2016
Recent new vehicle purchase experience Everyone who assisted me at Nissan of Cool Springs was very friendly and made the experience easy for my family. I would recommend them for anyone loo Everyone who assisted me at Nissan of Cool Springs was very friendly and made the experience easy for my family. I would recommend them for anyone looking for a reliable Nissan dealership! More
by Erik B.
February 05, 2016
Great Experience! Jack Utz and Marty were awesome! They stayed over to get my deal done. Soon after, I was driving out of there with a great deal on a brand new vehicle Jack Utz and Marty were awesome! They stayed over to get my deal done. Soon after, I was driving out of there with a great deal on a brand new vehicle. I am very happy. More
by Tamtam
Other Employees Tagged: Marty the Finance Guy
December 21, 2015
Great! My experience with Nissan of Cool Springs was very positive. They were knowledgeable, helpful and quick. I love my new car. They listened to my needs My experience with Nissan of Cool Springs was very positive. They were knowledgeable, helpful and quick. I love my new car. They listened to my needs and made it happen. This is my kind of place! More
by Alison
Other Employees Tagged: Bishoy Rizk
December 08, 2015
Not a Satisfied Customer I know that you buy a used car "as is", but, you expect the air, defrost, etc.. to work. I bought this little Ford Focus for my daughter and it turne I know that you buy a used car "as is", but, you expect the air, defrost, etc.. to work. I bought this little Ford Focus for my daughter and it turned cold a few days later. Not only did the defrost not work, nothing about the air settings work except blow air straight forward. it wouldn't change to blow anywhere. It wouldn't blow hot air. I e-mailed the owner and the internet sales manager and they didn't have the courtesy to respond. My salesman did not respond to the complaint either. They called and asked us to pick up an another temporary tag so my wife took it in and got service to look at it. First they told her it had nothing wrong with it. When she pressed the issue, he came back and told her that we bought it "as is". I would not by anything from them if they were giving it away. More
by Mike
Other Employees Tagged: Rizk Bishoy
November 04, 2015
Excellent car buying experience Jack was extremely helpful and really listened to what I was looking for in a new car. I couldn't have asked for a better experience and would recomme Jack was extremely helpful and really listened to what I was looking for in a new car. I couldn't have asked for a better experience and would recommend Nissan of Cool Springs and Jack to anyone! More
by jpurcell2
October 21, 2015
Very helpful and friendly staff Our Salesperson was friendly andpersonable. Even though the dealership was obviously swamped, my husband and I did not feel rushed and had an enjoyabk Our Salesperson was friendly andpersonable. Even though the dealership was obviously swamped, my husband and I did not feel rushed and had an enjoyabke buying experience. More
by Rebrcar
September 28, 2015
Jack Utz was fantastic! My family had to unexpectedly buy a car due to a car accident. So our budget was limited. I came in to Nissan and Jack Utz helped me get a great car My family had to unexpectedly buy a car due to a car accident. So our budget was limited. I came in to Nissan and Jack Utz helped me get a great car at a great price. He was so nice and courteous and was a real pleasure to work with. More
by joyous337
September 02, 2015
Jack Utz We dealt with Mr Jack Utz, he was very professional, eager to help and had a great demeanor while dealing with my my husband and my grandfather we bro We dealt with Mr Jack Utz, he was very professional, eager to help and had a great demeanor while dealing with my my husband and my grandfather we brought along. He did everything he could to get us the right car at the right price. We will do business again with him. More
by Jacquelynb31
August 29, 2015
Great Car Buying Experience It was a great experience from beginning to end. It was a smooth and seamless process to buy my 2015 Nissan Rogue. I was assured that everything would It was a great experience from beginning to end. It was a smooth and seamless process to buy my 2015 Nissan Rogue. I was assured that everything would work out as I expected, and could not have asked for a better sales aassociate to meet my expectations . Thank you again for all that you do! More
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