Jacki McConnell
Jacki McConnell at Court Street Ford
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Jacki McConnell

Quick Lane Manager

Court Street Ford

558 William R Latham Senior Dr
Bourbonnais, IL 60914

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4.7
31 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

1 yr, 10 mos

Languages Spoken

English English

4.7

31 Reviews

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31 Reviews of Jacki McConnell

May 03, 2025

Dealership Rating
Employee Rating

When I called to make an appointment for my oil change, Jackie answered my call and was very polite, courteous and made my appointment. When I came in for my appointment, Jackie checked me in and also whe More

by JOENSAL2
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Service Time
Recommend Dealer
Yes

May 03, 2025

Dealership Rating
Employee Rating

Service department is very friendly & answered all the questions when asked. Keeps customers well informed of there progress of work being done. Explains all results after work had been completed More

by CUCHIARA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leasha Jacobs

April 28, 2025

Dealership Rating
Employee Rating

Oil change after pick up and delivery. All went well. Very professional. Very satisfied with rocedre More

by WILL1506
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Recommend Dealer
Yes

March 26, 2025

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Quick to get in with appointment Quick to let me know what test had to be done and how long it would take. Called when completed. More

by DONOHUESR
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Recommend Dealer
Yes

Other Employees Tagged: Leasha Jacobs, Kate Marker

March 03, 2025

Dealership Rating
Employee Rating

On February 28, 2025, I took my 2021 Ford Explorer to CSF Quick Lane for an oil change. After receiving my vehicle back, I parked it in my garage. The following morning, I pulled the vehicle out and discover More

by DOMOHAMBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Williams, Jeff Swank

February 12, 2025

Dealership Rating
Employee Rating

I FIND THEM EASY TO DEAL WITH AND TO GET MY VHICLES IN, IN A TIMELY MANNER. THEY ANSWER ANY QUESTIONS I HAVE. I HAVE BEEN COMING TO COURTSTREET FORD FOR YEARS AND HAVE GOTTEN TO KNOW THE STAFF CLOSESLY. TH More

by JRASMUSSENSAPD
Service Price Transparency
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Recommend Dealer
Yes

February 10, 2025

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Made an appointment, Vehicle was taken in promptly. That was great. Vehicle was getting slow to start. Tech found the problem, installed new battery. Thanks for the great service. More

by rogweh
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

February 07, 2025

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I thought over the last few years the service my family and I have received was some of the best in the county. Thanks for always operating in integrity. More

by 316BENDT
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Recommend Dealer
Yes

Other Employees Tagged: John Williams, Art Meyer, Ananias "Moe" Muhammad, Morgan Nephew , Ben Haut, Elizabeth James, Quick lane employees

January 25, 2025

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Employee Rating

Great service, Court street ford always takes care of me. The popcorn and coffee is amazing. Feel right at home. More

by Sethsnacks08
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Art Meyer, Ananias "Moe" Muhammad , Ben Haut, Elizabeth James

January 15, 2025

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Employee Rating

Service was great , The people were friendly and courteous. The waiting room was comfortable and they had popcorn More

by BILLLUCYETZEL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John Williams, Art Meyer, Ananias "Moe" Muhammad, Morgan Nephew , Ben Haut, Elizabeth James

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