
Jacki McConnell
Quick Lane Manager
Court Street Ford
558 William R Latham Senior Dr
Bourbonnais, IL 60914
Dealership Experience
2 yrs
Industry Experience
2 yrs
Languages Spoken
English
39 Reviews
Write a Review39 Reviews of Jacki McConnell
June 25, 2025
Always a great experience at Court Street Ford in Bourbonnais! Wonderful team, great service, honest employees. Bourbonnais! Wonderful team, great service, honest employees. More
Other Employees Tagged: John Williams, Art Meyer, Ananias "Moe" Muhammad, Morgan Nephew, Leasha Jacobs, Kate Marker, Kenady Minley, Willow Tuntland
June 21, 2025
I'm going to need a new car soon. Hear Edge is no longer being manufactured. Hate to leave Ford simply due to excellent service department. We'll see. Hear Edge is no longer being manufactured. Hate to leave Ford simply due to excellent service department. We'll see. More
Other Employees Tagged: Ananias "Moe" Muhammad
June 17, 2025
Great service, professional staff, they know what their doing, explains everything detail about your vehicle doing, explains everything detail about your vehicle More
Other Employees Tagged: Ananias "Moe" Muhammad
June 07, 2025
Simple the best, and they like hearing about good they are, and that’s all I got…… are, and that’s all I got…… More
Other Employees Tagged: John Williams, Art Meyer, Ananias "Moe" Muhammad, Morgan Nephew, Leasha Jacobs, Kate Marker, Kenady Minley, Willow Tuntland
June 06, 2025
The quality of work has changed. I brought my car in 4 times to resolve a brake issue. Took my car somewhere else and the brake issue was fixed. Was also told from other mechanic t I brought my car in 4 times to resolve a brake issue. Took my car somewhere else and the brake issue was fixed. Was also told from other mechanic that I had a strut issue. MT struts were replaced on November by court st Ford. I have been a loyal customer for years. I don't trust them anymore. More
Other Employees Tagged: John Williams, Ananias "Moe" Muhammad, Leasha Jacobs
May 03, 2025
When I called to make an appointment for my oil change, Jackie answered my call and was very polite, courteous and made my appointment. When I came in for my appointment, Jackie checked me in and also whe Jackie answered my call and was very polite, courteous and made my appointment. When I came in for my appointment, Jackie checked me in and also when finished, she explained everything that had been done. She answered my questions and was very pleasant. Court Street Ford is very fortunate to have her as an employee. More
May 03, 2025
Service department is very friendly & answered all the questions when asked. Keeps customers well informed of there progress of work being done. Explains all results after work had been completed questions when asked. Keeps customers well informed of there progress of work being done. Explains all results after work had been completed More
Other Employees Tagged: Leasha Jacobs



