Jackie Ancira | Page 14

Everyone was very nice and our salesperson Jackie was awesome. I would recommend your dealership and her. awesome. I would recommend your dealership and her. More

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Our experience at AutoNation Honda of Clearwater was very positive. Dan, our salesman, was friendly and fast with the numbers. Wanda in financing was AMAZING, and she was so kind and to our young children positive. Dan, our salesman, was friendly and fast with the numbers. Wanda in financing was AMAZING, and she was so kind and to our young children who were there with us. We did have an issue with the vehicle after signing but CJ and everyone at the dealership were understanding and professional. They resolved it immediately and made things right. I trust this dealership and would do business there again. More

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Jackie Ancira was a great sales associate, made purchasing our AutoNation inspected pre-owned vehicle a breeze. There was no hassling and I liked how she was eager to greet and acknowledge us as so purchasing our AutoNation inspected pre-owned vehicle a breeze. There was no hassling and I liked how she was eager to greet and acknowledge us as soon as we walked in. There was a hiccup when they did the oil change but the service was able to fix it promptly as I wouldn't expect a Porsche Diesel to be their expertise. This would have been a full 5 stars if it wasn't for Terry Wertz. The CFS we had the night before was great, but Terry seem frustrated and rushed. In example if he only would listen better he could perform his tasks much more efficiently. I had a limit for transactions from my bank to do transactions, thus I would have to pull funds from another account. I instructed Terry that there was a limit and to only charge a certain amount. He tried charging the full amount twice, thus declining the transaction. He got frustrated with the machine and rebooted his system. I thought maybe it was my bank that didn't increase the daily limit, but I called them the next day. They informed me he was trying to transact the full amount which wasn't an authorized transaction from me. As a "certified fund specialist" there was nothing certifiable or special about his performance, listening skills, or customer interaction. I wouldn't go into depths about my encounter with him if it weren't for using my other funds account. I asked to withdraw a certain amount as well, and he declined to follow instructions. He ran the card for the full amount. Now I have substantial funds set in a two-day settlement processing hold messing up several accounts and costing me a small fortune as funds aren't available yet. Being in the financial aspect of auto retail, Terry should understand how important clearing of funds are. If he only had listened to the customer in the first place his job wouldn't be as complicating and I wouldn't have to be dealing with my financial institutions with his mess up. He put his priorities ahead of the customer and I would never use him as a "certified financial specialist" in any aspect. He is not one I would trust with money as he seems to not understand how monetary exchanges take place. A simple transaction was too much for him, and if I asked to pull a certain mount and he charges a different amount that is disreputable and untrustworthy! More

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Amazing experience! I also received a fair deal wit excellent customer service. I would return again. I also received a fair deal wit excellent customer service. I would return again. More

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Great experience with AutoNation. Derek and Jackie were awesome. They were both very helpful and honest. I was able to get my new car within a week. Derek and Jackie were awesome. They were both very helpful and honest. I was able to get my new car within a week. More

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It was a a rainy gloomy kinna day, but the staff made it much better. Their quick service made my purchase easy, & enjoyable. much better. Their quick service made my purchase easy, & enjoyable. More

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Attentive to my needs. Listened presented options. Helped me find my way around the dealership. me find my way around the dealership. More

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Great service as always. Explains all work done and let’s you know when job will be finished. Decent price & very nice!!! you know when job will be finished. Decent price & very nice!!! More

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Abraham was very helpful in getting me into the new vehicle purchase with my trade. vehicle purchase with my trade. More

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Jackie and Dan were great to work with. We appreciate they effort they put in to find us a vehicle. Very fair and honest. they effort they put in to find us a vehicle. Very fair and honest. More

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