Jackie Carpio

I was an out of state buyer. I could tell they weren’t terribly interested in selling to me. They knew I wanted the car but continued to drive it…putting over 500 miles on it in I could tell they weren’t terribly interested in selling to me. They knew I wanted the car but continued to drive it…putting over 500 miles on it in a week. It wasn’t detailed inside beyond a dusting. There was half empty water bottles under the passenger seat and seat components unattached under drivers seat. Had issues with the windshield upon delivery. They washed their hands of it, denied any responsibility, and I haven’t heard a word from them since. Not the best of experiences. More

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I recently purchased a new car and had the absolute pleasure of working with Marylou Monroe. From start to finish, the entire process was smooth, stress-free, and enjoyable. This experience was quite d pleasure of working with Marylou Monroe. From start to finish, the entire process was smooth, stress-free, and enjoyable. This experience was quite different and fast! She was knowledgeable and took the time to understand exactly what I was looking for without any pressure. If you're in the market for a new vehicle, I highly recommend asking for Marylou Monroe. The process will be seamless and pressure-free. More

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Carson did a great job! He was very knowledgeable and helpful. He was very professional and went out of his way to make sure that we were comfortable picking and buying a v He was very knowledgeable and helpful. He was very professional and went out of his way to make sure that we were comfortable picking and buying a vehicle. Carson was both courteous and helpful. Our test drives of both the Mustang and Land Rover were an educational and enjoyable experience. Very happy with our purchase! More

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Royal land rover, should be loyal land rover, everyone from Bobby to the whole sales team and beyond are wonderful, caring people. i am proud to be a customer dealing with this great dealership, I would r from Bobby to the whole sales team and beyond are wonderful, caring people. i am proud to be a customer dealing with this great dealership, I would recommend anyone looking for a car new or used to go there and check out there vehicles and team, and drive away with a big smile on your face. More

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Jackie was very knowledgeable and helpful setting up a test drive and starting the paperwork for my purchase. She knew I was working with MaryLou initially and kept her in the loop. She is a great team- test drive and starting the paperwork for my purchase. She knew I was working with MaryLou initially and kept her in the loop. She is a great team-player and supportive of her co-workers. More

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Leslie and Jackie tag-teamed on my purchase, and it was such a pleasure to work with both of them. This is my second purchase from the dealership, and each time I felt the sales staff was well-informed, no such a pleasure to work with both of them. This is my second purchase from the dealership, and each time I felt the sales staff was well-informed, not pushy, and generally wanted to help. I received a full walkthrough on all the bells and whistles of my new vehicle before I drove off the lot and knew that both Leslie and Jackie were just a quick text away if I needed anything. Thank you, ladies, for the great experience. More

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The best customer service ever! Everyone is knowledgeable, kind & efficient. I loved working with Mary Lou! Everyone is knowledgeable, kind & efficient. I loved working with Mary Lou! More

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Dealer and the sales associate Jackie were very easy to work with. She followed up with all our requests and got us a good deal. work with. She followed up with all our requests and got us a good deal. More

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Working with Mary Lou was wonderful. She was very attentive to our needs. She was very helpful and friendly and made the process smooth, easy with no pressure. It was by far the best ex She was very attentive to our needs. She was very helpful and friendly and made the process smooth, easy with no pressure. It was by far the best experience i have had purchasing a new car,,,,thank you! The entire team at Royal Land Rover should be recognized as they all were very professional and gave excellent customer service. We highly recommend Mary Lou and Royal Land Rover, More

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I had a fantastic experience at Royal Automotive thanks to Jackie! From the moment I walked in, she welcomed me with a warm smile and genuinely listened to my needs. What stood out was her honesty and d to Jackie! From the moment I walked in, she welcomed me with a warm smile and genuinely listened to my needs. What stood out was her honesty and dedication—she wasn't pushy at all. Instead, she patiently guided me through options, answering all my questions and offering great insights. I drove away in a car I absolutely love, and I couldn’t be happier. If you’re looking for a sales consultant at Royal, I highly recommend Jackie! More

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