Jackie Dressman | Page 3

Consistently exceeds expectations! I just completed my second purchase from this dealership in the past 4 years. My salesperson both times was Joe (JP) Politi. He exemplifies customer s I just completed my second purchase from this dealership in the past 4 years. My salesperson both times was Joe (JP) Politi. He exemplifies customer service. He is patient, not pushy and politely continues to follow up periodically to ensure satisfaction with the car and service. He goes above and beyond to make sure all the cars festures are understood and helps set up features to meet my needs. When I bring my car in for service, the staff is always gracious and welcoming as well as efficient! I have become a loyal customer! Thank you... More

Report | Print

Excellence in Sales & Service I have leased 4 ML’s and now GLE @ MB Naples with excellent sales and service. Tom Butz is an excellent salesman as all the rest of the sales team. I have leased 4 ML’s and now GLE @ MB Naples with excellent sales and service. Tom Butz is an excellent salesman as all the rest of the sales team. I am also pleased with the service managed by Mike Cozza along with Jackie Dressman. I highly recommend MB of Naples More

Report | Print

Jackie Dressman What? No 6, 7, 8, 9 or 10 stars? Why do they stop at 5? Jackie is a 10. We can't say enough good about her. She has taken care of us for 18 years What? No 6, 7, 8, 9 or 10 stars? Why do they stop at 5? Jackie is a 10. We can't say enough good about her. She has taken care of us for 18 years. Enough said. Ann and Morrie Doyle More

Report | Print

The Queen of service advisors! Jackie has been my service advisor through four different Mercedes vehicles. She is a joy to work with and always works hard to make the service expe Jackie has been my service advisor through four different Mercedes vehicles. She is a joy to work with and always works hard to make the service experience a pleasure. She carefully explains the service procedures and options and makes sure that I am fully aware of all work being done. Her wit and personality are more refreshing in the morning than a cup of coffee! Her service clients are fortunate to have her. More

Report | Print

Ann Margaret is Fabulous Tell Ann what you want and you will get it. She is so easy to work with and makes the entire car buying process easy and fun. We have bought several c Tell Ann what you want and you will get it. She is so easy to work with and makes the entire car buying process easy and fun. We have bought several cars from her and this dealership and we cant say enough good things about both her and the entire team there. Jackie in service is my go to gal and she is also fabulous! Eric W. More

Report | Print

My experince was top notch, first class quality service! From start to finish, I felt very informed. Adam is a top notch pilished professional. I went in knowing exactly what I wanted, and Adam met all of my From start to finish, I felt very informed. Adam is a top notch pilished professional. I went in knowing exactly what I wanted, and Adam met all of my expectations-the beautiful car with the upgrades, money down, payments, etc. I usually get stressed with a headache when I go into a car dealer. I actually had a great time with this car experience with a cup of coffee too! Adam and his team made it fun and enjoyable. Service is key-always friendly, with a smile, fast, and no issues. I will return to Adam when I am ready for my next car. Loving the one I just got!! More

Report | Print

Would not go anywhere else. Joe Politi was very friendly, Knowledgable and patient. We never felt rushed or pressured for a decision. We felt very comfortable with the whole proc Joe Politi was very friendly, Knowledgable and patient. We never felt rushed or pressured for a decision. We felt very comfortable with the whole process. More

Report | Print

Jackie takes wonderful care of my car After being told I could not buy 'my' car, Joe Politi was very patient and helped me buy the car that I wanted which happened to be the one I had leas After being told I could not buy 'my' car, Joe Politi was very patient and helped me buy the car that I wanted which happened to be the one I had leased. When I went to get the car after the inspection, everything was fine EXCEPT three days after I picked it up, I found a small dent in my hood that I know was not there when I brought the car in. I believe the dent WAS there when I picked up the car, but I just didn't see it. Only because of Jackie in Service, would I rate this service center 5 stars. More

Report | Print

Excellent service We have been a Customer for past 18 years. We have worked with Dennis Stout on each of our new Mercedes which we lease every 2 to 3 years. My husband We have been a Customer for past 18 years. We have worked with Dennis Stout on each of our new Mercedes which we lease every 2 to 3 years. My husband and I drive Mercedes and they just seem to get better and better! Dennis Stout is extremely knowledgeable and service oriented. Jacki Dressman in the service Deptmemt is also outstanding !! More

Report | Print

It doesn't get better I have been dealing with Mercedes-Benz of Naples for 40+ years , and each year my experience gets even better. The service dept. is the number one re I have been dealing with Mercedes-Benz of Naples for 40+ years , and each year my experience gets even better. The service dept. is the number one reason for my loyalty. All my service managers have been excellent and Chuck Searles tops them all. I just bought 2 Mercedes and both salespersons were outstanding ! They made buying a car a positive and happy experience , for someone like me who doesn't like spending money on cars, this was a first class experience. The management of this dealership is the best. More

Report | Print