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Jackie Krzaczyk
Jackie Krzaczyk at Ciocca Ford Lincoln of Lawrenceville
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Jackie Krzaczyk | Page 2

Service Writer

Ciocca Ford Lincoln of Lawrenceville

2920 Brunswick Pike
Lawrence Township, NJ 08648

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4.9
58 Reviews
4.9

58 Reviews

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58 Reviews of Jackie Krzaczyk

April 23, 2024

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Employee Rating

Very courteous and professional. They were able to understand my issues with my vehicle and worked very hard to address them. More

by alexander.ellis
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Yes
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Apr 26, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you very much for such a great review, Alexander! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

April 20, 2024

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Employee Rating

Incredible job by the Ciocca team. Efficient and friendly. Will return in the future. Everyone was respectful of my time. More

by csrm__
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Constantin Megherea, Chris Murphy, Nicolas Guirand, Douglas Sorge, Jim Catucci, Mark Cook, Tony Ramos, David Espinoza, David Foss

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Apr 22, 2024

Ciocca Ford Lincoln of Lawrenceville responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

April 19, 2024

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Employee Rating

Appreciated shuttle home and delivery of car when repair completed. Staff friendly and very helpful. More

by SAYHA39
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Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Espinoza

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Apr 22, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

April 19, 2024

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Employee Rating

Problem with the vehicle was resolved in a timely manner. Very satisfied with the service. More

by WANDRUSHKO52
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Cook

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Apr 22, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

April 19, 2024

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Employee Rating

Jackie is a great service advisor, friendly ,informative,professional. We stopped using ciocca previously because of poor service. More

by Steve
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Yes
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Apr 22, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for the great review, Steve! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

April 18, 2024

Dealership Rating
Employee Rating

Received good customer service, from check in Jackie was very nice & was polite. Also thank you to Bo (tech) for taking care of my truck and being very informative. More

by npires070
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Espinoza

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Apr 18, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Ford of Lawrenceville your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

April 18, 2024

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Very professional staff, prompt attention to the issue at hand, and excellent communication. A positive experience. More

by egang1
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Recommend Dealer
Yes
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Apr 22, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for the wonderful review, egang! Our whole team really appreciates it! Let us know if we can help with anything else!

April 18, 2024

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Employee Rating

Very pleasant greeting service was quick. Coffee bar lacked some condiments. Easy .fix. half&half or coffee mate original, not flavored. More

by BILLY08080
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 22, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for the review regarding our service department, Billy. We will be sure to upgrade the coffee bar for our waiting customers!

April 18, 2024

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Employee Rating

Good communication throughout service. I appreciate the video walk through of the car inspection and the explanations from the service team. More

by KATE.SALVIA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Espinoza

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Apr 22, 2024

Ciocca Ford Lincoln of Lawrenceville responded

We appreciate you taking the time to write us a review, Kate! Please let us know if we can do anything else to help!

April 18, 2024

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Employee Rating

Service was excellent. Texted the quote, returned phone calls promptly. Vehicle was washed inside and outside. More

by robverba
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Service Time
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Recommend Dealer
Yes
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Apr 22, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Rob, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

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