Jackie Nunez-Rodriguez
Jackie Nunez-Rodriguez at Victory Toyota of Brook Park
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Jackie Nunez-Rodriguez | Page 3

Spanish Speaking Customer Care Specialist

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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4.8
39 Reviews
4.8

39 Reviews

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39 Reviews of Jackie Nunez-Rodriguez

October 06, 2022

Dealership Rating
Employee Rating

Tye staff was extremely friendly and efficient. There were no extra costs added at the end. Price quoted was price given. Honest and fair, was a pleasant experience. More

by Level5investing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2022

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Justin will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

October 06, 2022

Dealership Rating
Employee Rating

Joe is an excellent service writer. He goes above and beyond to answer questions and keep me informed of repair or service information and status. More

by AC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2022

Victory Toyota of Brook Park responded

Hello AC, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Toyota. Thanks again for the recommendation and have an amazing day

September 26, 2022

Dealership Rating
Employee Rating

We got our rav4 here with SuperEdgar. Recomendó anyone that needs a car in Cleveland! More

by miguelina.muniz
Recommend Dealer
Yes

Other Employees Tagged: Edgar Arevalo

Sep 27, 2022

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

June 03, 2022

Dealership Rating
Employee Rating

All of the staff that I had interactions with were outstanding in their warmth, friendliness and competency. Namely: Brandon Sutton, Jackie (Receptionist), Jeremy(Sales Manager) and Bob Albright. Tha More

by petrizzogale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Brandon Sutton

Jun 04, 2022

Victory Toyota of Brook Park responded

What an outstanding review! Brandon, Bob, Jackie, Jeremy and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

May 13, 2022

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Employee Rating

I've purchased a couple of Toyota before, and a Jeep last year. I can say that I don't remember the person that assisted, since the interactions were forgettable at best. But I'll remember Ken. His service w More

by Jorge Esquer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Konopka

May 14, 2022

Victory Toyota of Brook Park responded

What an outstanding review! Ken and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is and what will keep you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit! Don't forget about your complimentary Toyota Care maintenance program.

May 11, 2022

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Employee Rating

More responsive than other dealers I contacted. Excellent follow through. The buying process was organized and scheduled to my needs. More

by danj
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Suzi Loree, Brandon Sutton , Christopher Lombardo, Jay Sisk

May 14, 2022

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

April 23, 2022

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Employee Rating

Friendly knowledgeable staff! Our salesman (Rob) was kind and professional. The credit and finance department was quick and didn’t pressure us into buying extended warranties. Lit More

by Sintihar7
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Saponari

Apr 23, 2022

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

April 19, 2022

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Employee Rating

Ken Konopka was incredibly knowledgeable and incredibly helpful. He made sure I knew about my status of my new vehicle from delivery to driving off the lot. More

by EVANMCB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Ken Konopka , Christopher Lombardo

Apr 21, 2022

Victory Toyota of Brook Park responded

Evan, Ken is very attentive to his clients needs. Thank you for your patience in the wait for a new vehicle in these unprecedented times. If Ken can do anything for you please feel free to ask! Don't forget to come back for the complimentary Toyota Care maintenance that is included with your new car purchase.

January 13, 2022

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Employee Rating

This was my second purchase from Metro Toyota. I returned here because my first purchase had been a breeze and this time was no different. Everyone I worked with was friendly, professional, and str More

by MPtc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Ollar, Ryan Schneider

Jan 13, 2022

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

January 06, 2022

Dealership Rating
Employee Rating

Buying a car can be stressful, especially now. With limited inventory, dealers are taking advantage by selling cars thousands of dollars above MSRP. Not Metro Toyota. They want their customers and frie More

by ssc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2022

Victory Toyota of Brook Park responded

SSC, Wow! Thank you so much for your kind words and for choosing Metro Toyota! Also for taking the time to recognize Jackie, Chad, Ryan, and especially Ken Konopka for making buying a car a pleasant experience! Congratulations on your Camry SE! Let us know if you need anything. Stay Safe and Happy Driving, Metro Toyota Customer Care Team

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