Jackie Terrell-Simon

I recently had the pleasure of working with Ms. Jackie. Beautiful personality and outstanding Customer Service. Very patient and determined to satisfy you to your liking. I would definitely recommen Jackie. Beautiful personality and outstanding Customer Service. Very patient and determined to satisfy you to your liking. I would definitely recommend Royal Oak Ford and Be sure to see Ms. Jackie. Thank you I love my Bronco. More

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Was extremely satisfied with the entire process. Salesperson was warm, friendly, knowledgeable and placed no pressure on us. Would definitely recommend this dealership, especially this salesperson, Salesperson was warm, friendly, knowledgeable and placed no pressure on us. Would definitely recommend this dealership, especially this salesperson, to anyone who is looking for a stress free experience when purchasing or leasing a car. More

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customer service was excellent they explain everything and made it very understandable, this was my third vehicle from here and made it very understandable, this was my third vehicle from here More

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I would never buy or lease a Craplorer again. The MPG is horrible at 16.7MPG after 3 weeks. MY F150 did at least 21.5. Seat are incredibly uncomfortable and already my back is hurting. Also the n The MPG is horrible at 16.7MPG after 3 weeks. MY F150 did at least 21.5. Seat are incredibly uncomfortable and already my back is hurting. Also the new technology has some bugs, you have to fight with the vehicle at all times with the active 4WD. Just a suck car, would never purchase again. More

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Great to work with. They listen and make sure you get what you want. There is also very little pressure They listen and make sure you get what you want. There is also very little pressure More

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The dealership was very clean and they offered water or coffee. The staff was also friendly as well as helpful. coffee. The staff was also friendly as well as helpful. More

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Very very happy to get the blue 2024 Ford Edge after searching for many weeks. searching for many weeks. More

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The team was courteous and willing to work with the customer, even though there was credit discrepancies. customer, even though there was credit discrepancies. More

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ROYAL OAK ford is always my first For servicing. The servicing reps are knowledgeable and friendly. The servicing reps are knowledgeable and friendly. More

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Good service, Ms Terrill was very helpful and informative. The person I signed the paperwork with was helpful and explained everything. informative. The person I signed the paperwork with was helpful and explained everything. More

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