Jackson Callahan | Page 3

I was very satisfied with customer service at Herb Chamber Lexus. I had all my issues resolved Chamber Lexus. I had all my issues resolved More

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Excellent service center experience facilitated by Jackson and his colleagues. I appreciate the attention to detail and professionalism demonstrated by the personnel. Jackson and his colleagues. I appreciate the attention to detail and professionalism demonstrated by the personnel. More

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They are good at selling a car. But when it comes to fix something they are bad. They fixed my mirror on the drivers side and when I got home realized the lock was screwed up. I mad But when it comes to fix something they are bad. They fixed my mirror on the drivers side and when I got home realized the lock was screwed up. I made an appointment and had to leave it with them so they could order the part and fix it. They were kind to bring my car back to me and I was so thankful to only be disappointed that the issue was still not fixed. Talked to someone the next day, they said they will contact me. Still awaiting to hear back to have my issue fixed….im not sure how you can bring a car back to someone saying it was fixed when it doesn’t even look like anything was done… More

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Jackson! !! Thank you so much for going out if your way (literally) to help get my car back so I can go on my ski trip!!! You worked around my schedule!!! Unb !! Thank you so much for going out if your way (literally) to help get my car back so I can go on my ski trip!!! You worked around my schedule!!! Unbelievable and truly grateful. Thank you for always communicating timely and efficiently and by the way I love the new txt bill/payment/communications! Very nice. As usual, 5 stars!!!! More

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Very fast and efficient service. Team members are very helpful and care about my vehicle. Beautiful customer area with a great view of the cars. Team members are very helpful and care about my vehicle. Beautiful customer area with a great view of the cars. More

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Jackson and the service department are very professional. Communication when arriving and throughout the service appointment was awesome. The waiting area is comfortable. Complimentary coffee, snacks, bag Communication when arriving and throughout the service appointment was awesome. The waiting area is comfortable. Complimentary coffee, snacks, bagels and muffins are available. Restrooms are clean. More

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Just took a little longer for just a oil change but service was great haooy service was great haooy More

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The staff at Lexus of Sharon service department are The Best! They are extremely helpful, knowledgeable and friendly. We have a Lexus dealer closer to home, but I prefer to drive the extra miles for the Best! They are extremely helpful, knowledgeable and friendly. We have a Lexus dealer closer to home, but I prefer to drive the extra miles for the great service. More

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Neil Shah was amazing! Very kind and attentive. 4 stars probably should have rated 3 for the SMART pricing....anyone that knows more than the average person about used vehi Very kind and attentive. 4 stars probably should have rated 3 for the SMART pricing....anyone that knows more than the average person about used vehicles will see right through this "policy". It's unethical for a buisness to expect consumers to understand the implications of this type of policy, particularly when buying a used vehicle. If I did not have the extensive vehicle engine knowledge I have, I would have been sold a lemon for 19k....that's not OK More

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I went in for a service of my car, first one since I bought the vehicle from Herb Chambers. I had a great experience. The associate I worked with was very helpful. I mentioned an issue I had with my, ab bought the vehicle from Herb Chambers. I had a great experience. The associate I worked with was very helpful. I mentioned an issue I had with my, about my tire losing air even after filling it. They found a nail and was able to fix it. Overall very happy and great experience. More

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