Jackson Martin

Service department was very efficient and professional. They reviewed everything I requested and took time to schedule my next appointment to maximize my service contract. They also provide an at home app They reviewed everything I requested and took time to schedule my next appointment to maximize my service contract. They also provide an at home appointment for a recall issue which I found very accommodating. More

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Brought our 2014 Nissan Rogue Select for an oil and filter change and a state inspection. He service advisor was very good and I had a chance to meet the new Service Manager Paul. He is very accommod filter change and a state inspection. He service advisor was very good and I had a chance to meet the new Service Manager Paul. He is very accommodating and pleasant. More

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He dealership always treats every customer like they were a family member. They ensure everyone is satisfied when they leave. a family member. They ensure everyone is satisfied when they leave. More

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I have been dealing with st charles Nissan for years. They are a great dealer ship, and treat their customers with respect Would recommend them They are a great dealer ship, and treat their customers with respect Would recommend them More

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I just bought my Nissan rogue, I have not visited this dealership yet, but I have used their mobile service, which was absolutely wonderful. dealership yet, but I have used their mobile service, which was absolutely wonderful. More

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Professional and nice atmosphere. Service assistant was great and they got me in and out in no time. Very pleased. Service assistant was great and they got me in and out in no time. Very pleased. More

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I sat 2 plus hours for an oil change that I had an appt for. Communication needs to be better. Updates should be given every 45 mins on a 15 min service. for. Communication needs to be better. Updates should be given every 45 mins on a 15 min service. More

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I dropped my car off before my scheduled appointment as the lady I spoke with said they could fit it in between appointments. Connor reached out to me the next day and kept me updated and didn’t do any wor the lady I spoke with said they could fit it in between appointments. Connor reached out to me the next day and kept me updated and didn’t do any work without my permission. It was a great experience working with him and the team. More

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Customer service here is excellent. I never thought I would buy from a dealer due to their service department but I did in this case. Highly recommended. I never thought I would buy from a dealer due to their service department but I did in this case. Highly recommended. More

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