Jacky Hwang | Page 22

Our neighbor introduced us to Russ Clark, who took us to to Paul Boyd. Mr. Boyd and all others whom we met at the showroom were extremely cordial and most polite. All our concerns and questions were answere to Paul Boyd. Mr. Boyd and all others whom we met at the showroom were extremely cordial and most polite. All our concerns and questions were answered completely and courteously. We spent about three hours there and we are thoroughly satisfied. Mr. Boyd has since called and answered more questionsa, again thoroughly. We are well pleased with our 2013 Pilot XL. More

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Loved working with Frank. We had negotiated a price over the phone and he was ready and waiting for us we walked it. Did not enjoy working with Jacky. When he took us back to talk about the various wa the phone and he was ready and waiting for us we walked it. Did not enjoy working with Jacky. When he took us back to talk about the various warranties, everything was fine until we said no thanks. Suddenly we were hit with the BIG CHILL, papers were slammed around for me to sign and he muttered under his breath that he had never had anyone turn down this deal. AFter I had signed all the papers, SUDDENLY he remembered a deal Leith Honda was offering that weekend on the warranty. I felt like I was being played and did not appreciate it. The overall experience is rated 4 because of Jacky. Frank was well informed and was ready to answer all my question. I am ready and willing to send anyone his way. Thank you, Mary S. Poole More

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