Jacob Baadte
Jacob Baadte at Koons Westminster Toyota

Jacob Baadte

Product Specialist

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.7
11 Reviews
4.7

11 Reviews

Write a Review

11 Reviews of Jacob Baadte

April 26, 2026

Dealership Rating
Employee Rating

I was able to get my car in right away and have a checked out. They also did an over all inspection and told me some issues that I had coming up that needed to be taken care of. I didn’t have any problems g More

by beenykay3457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2026

Koons Westminster Toyota responded

beenykay3457, thank you again for taking the time to let us know how we did!

April 11, 2026

Dealership Rating
Employee Rating

I was asked by Toyota to sell my car back to them I said yes, I hadn’t even had my car for a year, it continued to break down on me it stayed in the shop for months at a time … I had to buy another car and More

by sheilae1573
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2026

Koons Westminster Toyota responded

sheilae1573, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 02, 2026

Dealership Rating
Employee Rating

The concierge service where you come pick up the car, do the work, then bring it back is outstanding. This is the first time we have used it, and it was INCREDIBLY convenient! More

by RAV4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2026

Koons Westminster Toyota responded

RAV4, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

December 10, 2025

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Employee Rating

I already provided details on another review. Basically I was told one price for the car, then when the time came to do the paperwork I was told that the $5000 rebate and 0% APR cannot be coupled More

by pompi
Sales Price Transparency
Recommend Dealer
No
Dec 12, 2025

Koons Westminster Toyota responded

We regret the confusion and frustration you experienced during your purchase. We aim for transparency and never want our guests to feel misled. I'd welcome the chance to discuss this further and clarify any misunderstandings. Please feel free to contact me directly so we can work toward a resolution. Jennifer Engel Koons Westminster Toyota jennifer.engel@koons.com | 410-876-6400

November 24, 2025

Dealership Rating
Employee Rating

Great experience Jacob is the best Finished in a timely manner No pressure on other services More

by john@riverhousepotomac.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 05, 2025

Dealership Rating
Employee Rating

Not good but it never is. This time they rotated my tires. But when they aired them up they did not follow the manufacturers recommendation for the proper air pressure in th More

by daddyocooljet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Damien Lacks

Nov 09, 2025

Koons Westminster Toyota responded

We’re sorry to hear about your ongoing concerns and that your recent visit didn’t meet expectations. Your feedback is important, and it’s clear we fell short in several areas. We’d appreciate the opportunity to speak with you directly to address these issues and work toward a better experience going forward. Jennifer Engel, Guest Relations Manager Koons Westminster Toyota 410-876-6400

September 22, 2023

Dealership Rating
Employee Rating

Great service and polite and fast ,I’m extremely pleased with sales and device department More

by jcopelandsafetyfirst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Stoll

Sep 22, 2023

Koons Westminster Toyota responded

We are happy to read this feedback! Thank you for choosing Koons Westminster Toyota and for sharing your experience. Drive safely until we see you again!

Sep 22, 2023

jcopelandsafetyfirst responded

It’s truely a pleasure to deal with the entire staff from sales to financing to service !!! Such professional people was my pleasure honestly

June 23, 2022

Dealership Rating
Employee Rating

Excellent experience at Koons Toyota Westminster! ! All salesman staff service department service associates we're very knowledgeable patient and explained everything when purchasing my vehicle from More

by Buck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Koons Westminster Toyota responded

Thank you for the great review! We strive to deliver a seamless purchase experience for our guests, and it means a lot to hear that this was reflected in your time working with us. Drive safely in your new vehicle, and we hope to see you back again at Koons Westminster Toyota!

Jun 23, 2022

Buck responded

Thank you for the excellent service that you provided for us while we were purchasing our vehicle at your dealership I give you all five stars !!

November 21, 2021

Dealership Rating
Employee Rating

Great Experience from start to finish. Josh Greco worked with me and he was awesome got me way more for my car than other dealers we offering. Definitely recommend! More

by mahadalam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 22, 2021

Koons Westminster Toyota responded

Thank you for sharing this positive review of Koons Westminster Toyota! We're pleased that Josh was helpful and wonderful to work with. It makes us happy that we could score you this awesome car.

June 22, 2016

Dealership Rating
Employee Rating

great service jacob and regina was so very helpful that we were able to buy 2 cars i thank them ever so much and the people behind the sceens More

by ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: regina in finance

Jun 22, 2016

Koons Westminster Toyota responded

Thanks for the review Ron!

1

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