Jacob Berger
Jacob Berger at Serra Ford Rochester Hills

Jacob Berger

Used Vehicle Sales

Serra Ford Rochester Hills

2890 South Rochester Road
Rochester Hills, MI 48307

4.9
14 Reviews

My name is Jacob and when I'm not at work selling cars I enjoy being on the golf course, at my cabin in Port Austin, or watching Detroit sports.

4.9

14 Reviews

Write a Review

Dealership Experience

4 yrs, 4 mos

Industry Experience

4 yrs, 4 mos

Languages Spoken

English English

14 Reviews of Jacob Berger

September 04, 2025

Dealership Rating
Employee Rating

Jacob Berger was our salesman. Extremely pleased with his friendly service and knowledge of the vehicles. I would definitely recommend Sierra Ford. 🤗🤗 More

by Swcody65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 02, 2025

Dealership Rating
Employee Rating

Jacob always doe a great job with our purchase of our new vehicles. I wont go anywhere else, it was very quick- in and out for the purchase. Unlike the other dealerships ive tried to work with. More

by H2o Plumbing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 13, 2025

Dealership Rating
Employee Rating

My sales person, Jacob Berger, was absolutely fantastic. Cannot say enough good things about him. More

by gchristenson5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 16, 2025

Serra Ford Rochester Hills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Serra Ford Rochester Hills. Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2025

Dealership Rating
Employee Rating

Jacob Berger and Bruce with the financial team were extremely helpful, everybody had a great attitude and they got me in a new vehicle quickly and with no hassle. I would highly recommend working with More

by DMAC181818
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanon

Jun 23, 2025

Serra Ford Rochester Hills responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

June 10, 2025

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I had a great experience with Serra’s Service Department recently, thanks to Lucy! Even though the schedule was full, she went out of her way to get me in same day which I really appreciated. She also arran More

by JessM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucy Kraemer

Jun 19, 2025

Serra Ford Rochester Hills responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

June 04, 2025

Dealership Rating
Employee Rating

Our salesperson Jacob Berger made our experience great. He was so patient, pleasant and prepared for our appointments on two occasions and a few calls/texts. We highly recommend Jacob and Serra Ford Roche More

by steixner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 11, 2025

Serra Ford Rochester Hills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Serra Ford Rochester Hills. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

February 14, 2025

Dealership Rating
Employee Rating

I changed to Serra Ford a few years back do to the factor that the other dealer was not as friendly and willing to help. Shawn in service department is amazing and goes above and beyond to help, sadly my ol More

by tcrowell1318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Haddad

Mar 01, 2025

Serra Ford Rochester Hills responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

February 12, 2025

Dealership Rating
Employee Rating

Great dealership! Worked extremely hard to put together a deal that was good for me! More

by Joanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 24, 2025

Serra Ford Rochester Hills responded

Hi Joanna, thank you for leaving such a great review and high star rating. Thank you again for choosing Serra Ford Rochester Hills, and we hope to see you again soon!

January 29, 2025

Dealership Rating
Employee Rating

What a wonderful experience at Serra Ford In Rochester Hills with Jacob and Kevin. These guys made this process absolutely flawless and QUICK. Jacob was extremely responsive with any questions we had, and More

by h2osewerdrain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 03, 2025

Serra Ford Rochester Hills responded

Hi, we're happy to hear you had such a positive experience with our team! If there is anything else we can do to assist you, please let us know! Take care!

January 15, 2025

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Employee Rating

Excellent customer service, easy to work with over the phone or in person. Helpful without being pushy. More

by Andrew G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2025

Serra Ford Rochester Hills responded

Hi Andrew, your comments keep us motivated and working hard for all our guests! Safe travels!

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