Jacob Berger

Jacob Berger and Bruce with the financial team were extremely helpful, everybody had a great attitude and they got me in a new vehicle quickly and with no hassle. I would highly recommend working with extremely helpful, everybody had a great attitude and they got me in a new vehicle quickly and with no hassle. I would highly recommend working with them. More

by DMAC181818 Verified Customer Verified Customer

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I had a great experience with Serra’s Service Department recently, thanks to Lucy! Even though the schedule was full, she went out of her way to get me in same day which I really appreciated. She also arran recently, thanks to Lucy! Even though the schedule was full, she went out of her way to get me in same day which I really appreciated. She also arranged a loaner vehicle for me on the spot—huge help! Jacob the rental manager was extremely friendly and very efficient in getting me out the door in my loaner! My vehicle issue was resolved and ready for pickup next day. The whole process was smooth, professional, and customer-focused from start to finish. More

by JessM Verified Customer Verified Customer

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Our salesperson Jacob Berger made our experience great. He was so patient, pleasant and prepared for our appointments on two occasions and a few calls/texts. We highly recommend Jacob and Serra Ford Roche He was so patient, pleasant and prepared for our appointments on two occasions and a few calls/texts. We highly recommend Jacob and Serra Ford Rochester. More

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I changed to Serra Ford a few years back do to the factor that the other dealer was not as friendly and willing to help. Shawn in service department is amazing and goes above and beyond to help, sadly my ol that the other dealer was not as friendly and willing to help. Shawn in service department is amazing and goes above and beyond to help, sadly my old escape just couldn't go any longer, Jacob in sales is also an amazing person and does his best to help get you what you need. I love my new Bronco Sport. More

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Great dealership! Worked extremely hard to put together a deal that was good for me! Worked extremely hard to put together a deal that was good for me! More

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What a wonderful experience at Serra Ford In Rochester Hills with Jacob and Kevin. These guys made this process absolutely flawless and QUICK. Jacob was extremely responsive with any questions we had, and Hills with Jacob and Kevin. These guys made this process absolutely flawless and QUICK. Jacob was extremely responsive with any questions we had, and really I would never go back to any other dealer. Jacob and Kevin were seriously the dream team to work with. Thank you guys!!! More

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Excellent customer service, easy to work with over the phone or in person. Helpful without being pushy. phone or in person. Helpful without being pushy. More

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Jacob Berger was the BEST! Everything about the entire process was made easy and fast Everything about the entire process was made easy and fast More

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Great experience purchasing a used car. Jacob went above and beyond.m took care of all my needs, gave me a great deal, handled an issue after the sale with a better outcome than I anticipat Jacob went above and beyond.m took care of all my needs, gave me a great deal, handled an issue after the sale with a better outcome than I anticipated. I would definitely see Jacob for my future car needs. More

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Bought the car I wanted. Month later neededs brake they should have replaced. 2 months later the whole engine needed replaced. Then all 4 doors are missing paint and they pre Month later neededs brake they should have replaced. 2 months later the whole engine needed replaced. Then all 4 doors are missing paint and they pretty much just said sorry. I haven't even owned the car for a year. Will not be coming back. More

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