
Jacob Berger
Used Vehicle Sales
Serra Ford Rochester Hills
2890 South Rochester Road
Rochester Hills, MI 48307
My name is Jacob and when I'm not at work selling cars I enjoy being on the golf course, at my cabin in Port Austin, or watching Detroit sports.
Read more11 Reviews
Write a ReviewDealership Experience
4 yrs, 1 mo
Industry Experience
4 yrs, 1 mo
Languages Spoken
English
11 Reviews of Jacob Berger
June 12, 2025
Jacob Berger and Bruce with the financial team were extremely helpful, everybody had a great attitude and they got me in a new vehicle quickly and with no hassle. I would highly recommend working with extremely helpful, everybody had a great attitude and they got me in a new vehicle quickly and with no hassle. I would highly recommend working with them. More
Other Employees Tagged: Bruce Hanon
June 10, 2025
I had a great experience with Serra’s Service Department recently, thanks to Lucy! Even though the schedule was full, she went out of her way to get me in same day which I really appreciated. She also arran recently, thanks to Lucy! Even though the schedule was full, she went out of her way to get me in same day which I really appreciated. She also arranged a loaner vehicle for me on the spot—huge help! Jacob the rental manager was extremely friendly and very efficient in getting me out the door in my loaner! My vehicle issue was resolved and ready for pickup next day. The whole process was smooth, professional, and customer-focused from start to finish. More
Other Employees Tagged: Lucy Kraemer
June 04, 2025
Our salesperson Jacob Berger made our experience great. He was so patient, pleasant and prepared for our appointments on two occasions and a few calls/texts. We highly recommend Jacob and Serra Ford Roche He was so patient, pleasant and prepared for our appointments on two occasions and a few calls/texts. We highly recommend Jacob and Serra Ford Rochester. More
February 14, 2025
I changed to Serra Ford a few years back do to the factor that the other dealer was not as friendly and willing to help. Shawn in service department is amazing and goes above and beyond to help, sadly my ol that the other dealer was not as friendly and willing to help. Shawn in service department is amazing and goes above and beyond to help, sadly my old escape just couldn't go any longer, Jacob in sales is also an amazing person and does his best to help get you what you need. I love my new Bronco Sport. More
Other Employees Tagged: Shawn Haddad
January 29, 2025
What a wonderful experience at Serra Ford In Rochester Hills with Jacob and Kevin. These guys made this process absolutely flawless and QUICK. Jacob was extremely responsive with any questions we had, and Hills with Jacob and Kevin. These guys made this process absolutely flawless and QUICK. Jacob was extremely responsive with any questions we had, and really I would never go back to any other dealer. Jacob and Kevin were seriously the dream team to work with. Thank you guys!!! More
July 16, 2023
Great experience purchasing a used car. Jacob went above and beyond.m took care of all my needs, gave me a great deal, handled an issue after the sale with a better outcome than I anticipat Jacob went above and beyond.m took care of all my needs, gave me a great deal, handled an issue after the sale with a better outcome than I anticipated. I would definitely see Jacob for my future car needs. More
May 26, 2023
Bought the car I wanted. Month later neededs brake they should have replaced. 2 months later the whole engine needed replaced. Then all 4 doors are missing paint and they pre Month later neededs brake they should have replaced. 2 months later the whole engine needed replaced. Then all 4 doors are missing paint and they pretty much just said sorry. I haven't even owned the car for a year. Will not be coming back. More

