Jacob Burns

Jose is always professional and honest. I like that he is always available when I need to schedule a service appointment. I do wish that they had more loaner cars available for people who I like that he is always available when I need to schedule a service appointment. I do wish that they had more loaner cars available for people who can not wait in the service lobby but it was not necessary for me to have a loaner at this most recent appointment so I used the time to speak to sales regarding a new vehicle. More

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Jacob was great from the time I walked in undecided on what car I wanted to purchase to when I returned with my decision to purchase the 2024 Volvo CX60. Great customer service by all. what car I wanted to purchase to when I returned with my decision to purchase the 2024 Volvo CX60. Great customer service by all. More

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Peter was a joy to work with, He listened to my needs for what I wanted out of a vehicle and he surpassed my expectations so grateful. what I wanted out of a vehicle and he surpassed my expectations so grateful. More

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We recently purchased a Volvo SUV from Volvo Cars of Silver Spring. We had a great experience working with Jacob and Alex and the rest of the team. Jacob was attentive, communicative, and helpful. The p Silver Spring. We had a great experience working with Jacob and Alex and the rest of the team. Jacob was attentive, communicative, and helpful. The process was transparent which was very important to our family. I had a lot of interactions with nearby dealers that weren’t sincere and didn’t listen to me and our needs—this is why we ultimately went with Jacob and the Silver Spring team. Volvo continues to earn our loyalty! More

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I purchased my Volvo a few years ago and have been working my service consultant , Tanner Wrublik, who is the most exceptional, experienced, professional, knowledgeable consultant I have ever worked w working my service consultant , Tanner Wrublik, who is the most exceptional, experienced, professional, knowledgeable consultant I have ever worked with! I have had many cars and many service consultants and by far Tanner is the BEST!!! He always finds ways to benefit me and save me the most ! I am very thankful that now I purchased my leased vehicle , I will be able to continue to work with Tanner for all my car needs ! More

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Great dealing with Jacob Burns. He was very knowledgeable about the xc60. He also Followed up the sale to make sure everything was right. He was very knowledgeable about the xc60. He also Followed up the sale to make sure everything was right. More

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Easy and comfortable communication about the process. Jacob was transparent about the process and helped me to get my dream suz. I am extremely happy with my purchase and I have absolutely no buyer's rem Jacob was transparent about the process and helped me to get my dream suz. I am extremely happy with my purchase and I have absolutely no buyer's remorse. More

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I’ve purchased my last 4 Volvos from Volvo of Silver Spring and couldn’t be happier. This last experience was exceptional; they even delivered my car. They also took the time to go over the tech package Spring and couldn’t be happier. This last experience was exceptional; they even delivered my car. They also took the time to go over the tech package with me, which I really appreciate. More

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Great service and follow up with would refer to friend — helpful throughout the entire process helpful throughout the entire process More

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Jacob was awesome! The process was fast and smooth, and the service was really reliable. The process was fast and smooth, and the service was really reliable. More

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