Jacob Burns
Jacob Burns at Volvo Cars Silver Spring

Jacob Burns | Page 12

Sales Consultant/OSD Specialist

Volvo Cars Silver Spring

3121 Automobile Blvd
Silver Spring, MD 20904

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5.0
167 Reviews
5.0

167 Reviews

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167 Reviews of Jacob Burns

January 03, 2023

Dealership Rating
Employee Rating

Everyone was very helpful. Great experience with Costco and the sales department. Very open to hearing the customer. More

by nievhak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 05, 2023

Volvo Cars Silver Spring responded

Hello, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Volvo Cars Silver Spring!

January 02, 2023

Dealership Rating
Employee Rating

Jacob was great and made car buying easy! I would definitely recommend Silver Spring Volvo! More

by emilymc23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Menzies

Jan 04, 2023

Volvo Cars Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 17, 2022

Dealership Rating
Employee Rating

Jacob was great to work with for our car buying experience for a Certified Pre-Owned Volvo XC90. He was patient with us as we shopped over several weeks, and kept communication open, but was never More

by cdibble213
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2022

Volvo Cars Silver Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at Volvo Cars Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

December 15, 2022

Dealership Rating
Employee Rating

Excellent customer service from the Manager and the customer service personnel, would do business with them again any other day. More

by rampadu799
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Menzies , Abraham Blandon, Wyman Chow

Dec 16, 2022

Volvo Cars Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 08, 2022

Dealership Rating
Employee Rating

I purchased a very lightly used car from out of state. The process was easy and seamless, and my sales rep (Jacob) did an excellent job communicating throughout. I'm delighted with my purchase and with th More

by Rianleblanc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wyman Chow

Dec 09, 2022

Volvo Cars Silver Spring responded

Hi, thank you for your support! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 09, 2022

Dealership Rating
Employee Rating

Great staff, great Customer Service. The establishment is clean and well organized. Easy to locate. More

by chavela731
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wyman Chow, Eddie Reyes

Nov 14, 2022

Volvo Cars Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 02, 2022

Dealership Rating
Employee Rating

Very knowledgeable, very responsive to a customer’s needs, and very easy to work with! More

by Cgreerhgreer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Menzies

Nov 08, 2022

Volvo Cars Silver Spring responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

November 01, 2022

Dealership Rating
Employee Rating

Professional and transparent. My many questions throughout the process were all answered promptly. I appreciate that they took time to explain the features on the vehicle and of More

by DMW in MD
Customer Service
Friendliness
Recommend Dealer
Yes
Nov 07, 2022

Volvo Cars Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

October 24, 2022

Dealership Rating
Employee Rating

My sales person made the process so smooth and easy. The staff were very profsssional More

by Marjogray
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mabel Matos, Justin Menzies

Oct 29, 2022

Volvo Cars Silver Spring responded

Hi Marjogray, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 24, 2022

Dealership Rating
Employee Rating

Very professional, great appearance. Excellent customer service. Timely and efficient. Got some items taken care of beforehand More

by vaughnandrews
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wyman Chow

Oct 29, 2022

Volvo Cars Silver Spring responded

Hi Vaughnandrews, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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