Jacob Dickmeyer

The salesman was way too pushy about adding services like maintenance plans. Once I said I didn't want anything extra it should have been dropped. Instead he kept pushing and making it seem like I had to pur maintenance plans. Once I said I didn't want anything extra it should have been dropped. Instead he kept pushing and making it seem like I had to purchase these items to buy the van. Only when I said I was leaving did he say I didn't have to purchase it. To me that is poor customer service! More

by TERRIRN0204 Verified Customer Verified Customer

Report | Print

As a family we have bought a few vehicles over the years and compared to some different places around the country we have used they are very helpful and patient. My most current deal was to good to pass up and compared to some different places around the country we have used they are very helpful and patient. My most current deal was to good to pass up even though I was not completely prepared for it but Jacob, Alex, and Kenny all worked with me as best they could. Even broke a salesman rule and let me think about it overnight More

Report | Print

They forgot to have me sign some paperwork so had to drive an Hr each way to fix their mistake. Then they were supposed to fix my trial Sirius XM. They screwed that up. When I questioned them that they drive an Hr each way to fix their mistake. Then they were supposed to fix my trial Sirius XM. They screwed that up. When I questioned them that they didn't fix it. They said sorry nothing they can do. It's all little things but when you start adding things up it effects your overall car buying experience. More

by ERIK.D.LITTLE Verified Customer Verified Customer

Report | Print

Craig is the type of salesman I appreciate. He wasn't pushy. He just Gave me information . He helped me make my decision. He wasn't pushy. He just Gave me information . He helped me make my decision. More

by MINSERBUILD Verified Customer Verified Customer

Report | Print

Very straightforward, trustworthy and easy to work with. Great experience. Assistance and follow up always available. Great experience. Assistance and follow up always available. More

by vehiclepurchase Verified Customer Verified Customer

Report | Print

It’s very nice Car and everybody at Kelly was very nice too. I really appreciate all of you. Thank you for everything. God bless too. I really appreciate all of you. Thank you for everything. God bless More

by BEVMILLER2693 Verified Customer Verified Customer

Report | Print

Dealer was great to work with. They were responsive and after running the numbers they actually came back with an even better deal. Trade in process was easy, dealership was clean They were responsive and after running the numbers they actually came back with an even better deal. Trade in process was easy, dealership was clean and the whole team was professional. More

by JBofMichigan Verified Customer Verified Customer

Report | Print

While I am very grateful for all the friendly people who helped make our dream a reality, it would be lovely to test drive the vehicle alone and then have the process be a little faster. helped make our dream a reality, it would be lovely to test drive the vehicle alone and then have the process be a little faster. More

by KRISTALYNNBOWER Verified Customer Verified Customer

Report | Print