Jacob Dylla
Jacob Dylla at City Limits Nissan

Jacob Dylla | Page 2

Service Advisor

City Limits Nissan

4914 S I-35 Frontage Rd
Austin, TX 78745

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4.8
29 Reviews

Born and raised in Austin, TX. I'm a die-hard UT fan and love this city. I enjoy playing golf, cooking, and exercising in my free time, or spending time with my family in South Texas. I've been in the customer service industry since I was 14, and appreciate the service process.

Dealership Experience

1 yr, 3 mos

Industry Experience

5 yrs, 5 mos

Languages Spoken

English English

4.8

29 Reviews

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29 Reviews of Jacob Dylla

July 03, 2025

Dealership Rating
Employee Rating

Hands down one of the best and least stressful car buying experiences I’ve had. Customer service was top notch! More

by eddie_vanessa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 03, 2025

City Limits Nissan responded

Thank you so much for taking the time out of your day to leave us such a kind review, we appreciate you and will be sure to pass your comments along to the team! Welcome to the City Limits Nissan family and have a fantastic weekend! Thank you, Jason Laguna General Manager

July 01, 2025

Dealership Rating
Employee Rating

Had great service and were very helpful in answering the questions I had, got me out the door in a matter of hours with a great new car! More

by CompSciGuy
Recommend Dealer
Yes

Other Employees Tagged: Mario Palomo

Jul 01, 2025

City Limits Nissan responded

Thank you for providing us with a review regarding your visit, we will be sure to pass your comments along and are excited to welcome you to the City Limits Nissan family! Here's to many more happy miles! Thank you, Jason Laguna General Manager

July 01, 2025

Dealership Rating
Employee Rating

We had a great buying experience with Jacob Dylla. He was attuned to our needs and wasn’t pushy with things we didn’t need. Best of all was that we were in and out quick. More

by Alicia Cardenas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Palomo

Jul 01, 2025

City Limits Nissan responded

Thank you for taking the time out of your day to share your experience with us, we appreciate you and are excited to welcome you to the City Limits Nissan family! If you need anything please contact us at 512-444-1400 and we'd be more than happy to help. Thanks again and have a great week! Thank you, Jason Laguna General Manager

June 23, 2025

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Employee Rating

The customer service was courteous and professional. I appreciated the straightforward approach without any surprises. More

by Stoutmichael840
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kemy Pignault

Jun 23, 2025

City Limits Nissan responded

Thank you for taking the time to leave us your feedback, we are excited to welcome you to the City Limits Nissan family and look forward to providing you with many more happy miles! Thanks again and have a great week! Thank you, Jason Laguna General Manager

June 10, 2025

Dealership Rating
Employee Rating

The most helpful people. Felt welcomed and never pressured. Jacob was great from test drive to explaining detailed functions of the car to working out a great deal for me. More

by bradpeterman21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 12, 2025

City Limits Nissan responded

Thank you for taking the time out of your day to leave us such a kind review, we appreciate you and are excited to welcome you to the City Limits Nissan family! If you need anything at all, please don't hesitate to contact us. Thanks again and have a great weekend! Thank you, Jason Laguna General Manager

May 28, 2025

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Employee Rating

Jacob and the whole team at city limits Nissan were amazing, helpful and very patient. I would highly recommend them and definitely use them again. More

by Rachel.wade01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Vega-Centeno , Jason Laguna

May 29, 2025

City Limits Nissan responded

Thank you so much for your kind review, we appreciate you and we're so excited to welcome you to the City Limits Nissan family! Please don't hesitate to reach out if you need anything, we're more than happy to help. Thanks again and have a great weekend! Thank you, Jason Laguna General Manager

May 30, 2025

City Limits Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

May 17, 2025

Dealership Rating
Employee Rating

Jacob was very nice to work with and answered all our questions. Would recommend this dealership More

by bgcopley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Cortez

May 19, 2025

City Limits Nissan responded

We are glad to hear you had a great visit with us and we're happy to welcome you to the City Limits Nissan family! Congratulations and we can't wait to see you again soon! Thank you, Jason Laguna General Manager

May 20, 2025

City Limits Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 17, 2025

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Employee Rating

All the staff at this dealership were very friendly and professional. Jacob was very friendly and helpful. Answered all the questions we ask and explained everything to us in detail. Would be a pleasure to More

by awcop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Lee, Ruben Cortez

May 17, 2025

City Limits Nissan responded

We are so happy to hear that you had a great visit with us, and appreciate you taking the time out of your day to tell us about it! If you need anything at all we are here to help so please reach out. Thanks again and welcome to the City Limits Nissan family! Thank you, Jason Laguna General Manager

May 16, 2025

Dealership Rating
Employee Rating

Purchased a car from Jacob and he was very professional, helpful and honest. Enjoyed working with him. More

by LINDACULLITAN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 16, 2025

City Limits Nissan responded

Thank you for your kind review, I will be sure to pass these comments along to the team and we hope to be of service to you again soon! Welcome to the City Limits Nissan family and have a great weekend! Thank you, Jason Laguna General Manager

April 10, 2025

Dealership Rating
Employee Rating

Jacob was so helpful and thoughtful. He never used any high pressure tactics during our negotiations More

by DARBUCKLE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 11, 2025

City Limits Nissan responded

We are happy to hear your visit with us was a good one, and we're excited to welcome you to the City Limits Nissan family! We look forward to your next visit and hope you have a great weekend! Thank you, Jason Laguna General Manager

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