Jacob Grimm
Jacob Grimm at White's Ford

Jacob Grimm

Service Advisor

White's Ford

1780 N Main St
Orrville, OH 44667

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4.8
288 Reviews
4.8

288 Reviews

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288 Reviews of Jacob Grimm

July 23, 2025

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Employee Rating

White's Ford has always been very efficient and helpful when I have taken my car in for service. More

by BSMITH44691
Service Price Transparency
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Recommend Dealer
Yes

July 23, 2025

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Employee Rating

They didn't grease my tie rod ends after install. Now they are popping and I'm in the mountains. xxxx customer service. More

by Jdslabaugh31
Recommend Dealer
No

Other Employees Tagged: Jacob Grimm

July 19, 2025

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All my life I have been a Ford driver. Been happy with service department. Thats why I return. More

by suzibyall
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

July 18, 2025

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The service department was so nice and helpful. He checked to make sure my oil change was covered. The dealership was very clean. I'll make sure to take my truck back. More

by Shannonwargo18
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Thom Tate

July 17, 2025

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Great service! Incredibly helpful having my car picked up and dropped off during this stage of life with little ones. More

by BPearce
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Recommend Dealer
Yes

July 17, 2025

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Always good service and very nice young men would recommend to everyone, I go nowhere else More

by JLOW1950
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Recommend Dealer
Yes

July 16, 2025

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Corey was attentive and kept solid communication throughout a major repair. Can’t say enough about the great service performed by the team. Hats off to American pride in quality work and a great com More

by wookyle10
Service Price Transparency
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Recommend Dealer
Yes

July 08, 2025

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The staff was very accommodating by picking up my car for my service appointment. The service department staff are always so helpful. More

by Ashleyh7950
Service Price Transparency
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Recommend Dealer
Yes

July 06, 2025

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Just got my truck back after being in shop because engine light came on for the second time. First time after being fixed , went a few days and maybe a hundred miles and engine light appeared again. This s More

by OSIMMERMAN
Service Price Transparency
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Recommend Dealer
No

July 04, 2025

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Employee Rating

Great dealership with great workers who care about you and your vehicle. Will only take my vehicle here More

by jaredn95
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: George Frantz, Larry Wood

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