Jacob Grimm
Jacob Grimm at White's Ford

Jacob Grimm | Page 38

Service Advisor

White's Ford

1780 N Main St
Orrville, OH 44667

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4.7
394 Reviews
4.7

394 Reviews

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394 Reviews of Jacob Grimm

August 27, 2023

Dealership Rating
Employee Rating

Consistent customer experience and communication. Appreciate Kurt in scheduling and the rest of the staff. More

by Ohfarmgirl21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Schnelder

August 26, 2023

Dealership Rating
Employee Rating

Very good Service get you in quick keep you informed through the whole process and back on the road no time at all would recommend too anyone More

by Jeff
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Plant, Dave Schnelder

August 24, 2023

Dealership Rating
Employee Rating

I did not get a full service oil change. Brought it to Dougs attention. Enoughing back.. very disappointed! New Girl seemed nice. Needs more training More

by Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug. Not sure which one

August 23, 2023

Dealership Rating
Employee Rating

Short wait, no problems getting my car serviced, pleasant staff, and a discount for age. What could be better?! More

by lkmarr
Recommend Dealer
Yes

Other Employees Tagged: Jacob Grimm

August 23, 2023

Dealership Rating
Employee Rating

Very Helpful, Customer Service is very Good. Doug in Quick Lube is a very Good Associate ! Very thorough & Customer Friendly. More

by DougD
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

August 23, 2023

Dealership Rating
Employee Rating

Fair and communication is great. Bought my F150 there is 2021. Had several interactions due to recalls and now some work on my daughter's car More

by braddoc
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Harsh, Dave Schnelder

August 20, 2023

Dealership Rating
Employee Rating

Great communication and friendly service from the service department at White’s Ford! They care about getting it right! More

by rfoutty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Leighty

August 17, 2023

Dealership Rating
Employee Rating

White Ford on 57 rocks! I don’t go anywhere else! Keep up the superior service! More

by PG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thom Tate , Don Maibach

August 11, 2023

Dealership Rating
Employee Rating

I don't want to leave a review. Especially given the apparent fifteen word minimum. More

by jonathan.kurcsak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 09, 2023

Dealership Rating
Employee Rating

It’s the only place I take my escape too- you’re in and out and they treat me really well More

by Wsuefisher
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

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