Jacob Linn

We purchased are KIA here and it was a good experience. The Service Dept has been very good, friendly, and efficient. I would recommend them! The Service Dept has been very good, friendly, and efficient. I would recommend them! More

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I have only had positive encounters with everyone I have dealt with at Ron Tonkin Kia in Milwaukee OR Always so professional and extremely courteous. Rating them 10+ dealt with at Ron Tonkin Kia in Milwaukee OR Always so professional and extremely courteous. Rating them 10+ More

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Incredible, heart and soul, kind of Dealership! ! I have now purchased 2 brand new cars and had service and TLC on Both purchases since 2010!!!Jennifer and Christian in service and Jacob Linn and hi ! I have now purchased 2 brand new cars and had service and TLC on Both purchases since 2010!!!Jennifer and Christian in service and Jacob Linn and his Awesome boss Greg Batiste and Gregg Whiteaker in Gladstone Ron Tonkin Kia. Top notch, Sales and service!! Thank you all so much!!! EXTRAORDINARY!!!🙏♥️🙏 Marcee More

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Did most of my pricing online. Very convenient. Jared and Jacob were great. Jacob spent over an hour helping us download the Kia App and explaining the tech to is. He also checked Very convenient. Jared and Jacob were great. Jacob spent over an hour helping us download the Kia App and explaining the tech to is. He also checked in the next day to see if we had any questions. And also emailed us a link to a ton of Kia instructional videos on Kia YouTube. It’s only been a day, but we’re happy with our car. More

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Our experience at Ron Tonkin was excellent. Tyler was expedient in responses and he was very thorough at answering every question. We love our new Carnival and the no pressure experience we rec Tyler was expedient in responses and he was very thorough at answering every question. We love our new Carnival and the no pressure experience we received from this dealership. More

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Smooth process, Jose and Jacob stayed in contact and answered any questions I had. Would buy a car from there again! answered any questions I had. Would buy a car from there again! More

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Accommodating to the customers needs. Friendly and hospitable. Quick and efficient in moving through the sales process. Attention to detail in closing the sale. Overall positive experien Friendly and hospitable. Quick and efficient in moving through the sales process. Attention to detail in closing the sale. Overall positive experience. More

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They were quick and friendly when purchasing, but there are a number of other issues. First, they were very responsive until I filled out the survey. I was told by the sales rep that I would receive 1000 are a number of other issues. First, they were very responsive until I filled out the survey. I was told by the sales rep that I would receive 1000 charge credits with my purchase, but I didn't receive the code for them. I followed up and they indicated that they were working on finding out the issue. I mistakenly filled out the survey, and from then on they stopped responding to me. I texted a couple of times to follow up, no response. I then called to find out what was going on and was told that the credits weren't offered any longer, despite being told I would get them. When I brought up I was told I would get them and therefore should still receive them as their mistake wasn't my fault, the salesperson said they would have have their manager call me back the next day. Four days later, and haven't heard back. Beyond that, I used their website to price my trade in. My car had very low miles and was excellently maintained. They offered the value in the range their website gave for that model with twice as many miles. I realized shortly after when they priced out the my trade in, they didn't put the actual miles in for the trade in value, but went with the default, expected miles. All in all, I can't recommend them, it has been a very, very frustrating experience. I used Costco, and will be reaching out to them to update my review with them. The first part of this review, above, was originally posted on Google, and a representative replied asking for me to reach out via email to discuss my issues with the dealer. I did so the following evening (Thursday the 20th at about 9:30 PM). It has been a week since I emailed (today being the 28th), and there has been no phone call or email. I'm beginning to wonder if not responding is part of their customer outreach training program. This is one of the absolute worst customer experiences I've had. Usually companies have the decency to not respond to you before you do a survey, as well as after, but to make it so blatant that the survey is the only thing that matters is quite shocking. More

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Jacob was great from start to finish. He knew his stuff when it came to EVs. Really helpful in getting us taken care of. Really good experience! He knew his stuff when it came to EVs. Really helpful in getting us taken care of. Really good experience! More

by HOTSPRINGER66 Verified Customer Verified Customer

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First rate experience. Dealt with one person from the start until meeting with the finance office. Dealt with one person from the start until meeting with the finance office. More

by 1957MBP Verified Customer Verified Customer

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