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Jacob Martinez F.
Jacob Martinez F. at Casey Kia

Jacob Martinez F. | Page 15

Sales Manager

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
158 Reviews

Dealership Experience

6 yrs, 11 mos

Industry Experience

6 yrs, 11 mos

Specialties & Trainings

Salesperson of the year 2023

KIA sales elite 2020-2023

View more specialties & trainings
5.0

158 Reviews

Write a Review

158 Reviews of Jacob Martinez F.

May 24, 2020

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Employee Rating

We had a great experience purchasing our new car. The sales team worked hard to meet our expectations and budget. They worked quickly to resolve anything that came up, even after the sale. Jacob has been More

by Ashley G.
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial , Sam Saleem

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May 24, 2020

Casey Kia responded

Thank you so much Ashley for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your brand new KIA Sedona. I apologize about the floor mats. I will order you a brand new set of floor mats that specifically match the interior of your Sedona. We strive to exceed the expectations of all of our customers with radical hospitality! Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

May 16, 2020

Dealership Rating
Employee Rating

Great service. Friendly. Really work with you. This is the third car we have gotten from this dealership. We will recommend it to all our friends More

by Gackel1991
Recommend Dealer
Yes
Print
May 18, 2020

Casey Kia responded

Thank you so much Sean for the five star review! We are extremely grateful to earn your business for the third time on the purchase of your 2020 KIA Sportage. Also thank you for the positive endorsement of Jacobo Martinez. We strive to exceed the expectations of all of customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

May 06, 2020

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Employee Rating

I just got my second car from Casey Kia. I love how well they listen to you and work with you to get what you want and get you the beat price. I sold my 2019 Kia Rio to upgrade to a 202 Kia Soul. Jacob and More

by Claire
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial, James Barnes , Sam Saleem

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May 09, 2020

Casey Kia responded

Thank you so much Claire for the five star review! We are extremely grateful for the opportunity to earn your business for the second time on the purchase of your brand new 2020 KIA Soul. Also thank you for the positive endorsement of Jacob Martinez and Sam Saleem. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

May 01, 2020

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Employee Rating

THE BEST dealership I have ever been to by far. I have had the worst experience the past week with other locations and struggling without a car. Even though my car was worth nothing and still owed way too More

by Elana Machado
Recommend Dealer
Yes
Print
May 02, 2020

Casey Kia responded

WOW!!! Thank you so much for the five star review Elana. We are extremely grateful for the opportunity to earn your business on the purchase of your brand new 2020 KIA Forte GT. Also thank you for positive endorsement of Jacobo Martinez. It is our goal to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

April 29, 2020

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Employee Rating

Jacob was absolutely fantastic! He was very patient with us and was extremely professional! Worked with our budget and made it all happen! It was a long process but still was really smooth. Best dealership More

by Genar87
Recommend Dealer
Yes

Other Employees Tagged: James Barnes , Robert (cannot recall last name), he was super helpful too!

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Apr 30, 2020

Casey Kia responded

Thank you so much Eugenia for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2019 KIA Niro and 2020 KIA Forte. Also thank you for the wonderful endorsement of Jacobo Martinez and Robert Duncan. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

April 19, 2020

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Employee Rating

Thank you very much Jacob! You were extremely helpful and knowledgeable with my new car purchase! I’m very happy to be driving my dream car! More

by Tarabdw
Recommend Dealer
Yes
Print
Apr 25, 2020

Casey Kia responded

Thank you so much Tara for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your brand new 2020 KIA Soul. Also thank you for the positive endorsement of Jacob Martinez. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

April 08, 2020

Dealership Rating
Employee Rating

my experance with my car percause Jacob M. was a wonderful sales person. He really took care of us like family. Next time we need a car we ask for him More

by annhartman8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Apr 17, 2020

Casey Kia responded

Thank you so much Ann for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your brand new 2020 KIA Soul. Also thank you for the positive endorsement of Jacobo Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. Please let me know if you need anything the future. Sincerely, Roberto A. Dial- General Manager

March 29, 2020

Dealership Rating
Employee Rating

Great Customer Service. Jacob is a great salesman. He was very professional, patient, and helpful. I had a wonderful experience at Casey Kia. I strongly recommend this place More

by mena34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Apr 08, 2020

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Jacobo Martinez. We strive to exceed the expectations of all of our guests with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

March 21, 2020

Dealership Rating
Employee Rating

Jacob was wonderful to work with! He did his best to get us a great deal. We love Casey Kia - both the sales and the service department. We are repeat customers! More

by Chad Pence
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial, James Barnes , Sarah Todd, Taylor in Service

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Mar 21, 2020

Casey Kia responded

Thank you so much Chad for the five star review! We are extremely grateful for the opportunity to earn your business again on the purchase of your brand new 2020 KIA GT line Soul. Also thank you for the wonderful endorsement of Jacobo Martinez and the rest of my staff. We appreciate your loyalty and your service in the community. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything! Sincerely, Roberto A. Dial- General Manager

March 11, 2020

Dealership Rating
Employee Rating

The most professional customer service ever.Charles went The most professional customer service ever. Charles went above and beyond making sure everything was understood. He kept making sure I felt comforta More

by kshuber7
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial, Charles Archer, James Barnes , Jeff Finch

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Mar 12, 2020

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. It is our goal to exceed the expectations of all of customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

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